Now:Pensions Data Breach

Portrait of Robert Godfrey
Robert Godfrey
Partner, Head of Professional Negligence and Dispute Resolution

Now:Pensions, one of the biggest workplace pension providers here in the UK, reported a serious data breach between 11 and 14 December.

Around 30,000 people had their sensitive personal data posted on the internet by one of Now:Pensions service providers.

Now:Pensions reported this data breach to the Information Commissioner the Pensions Service as soon as they became aware of it.

If you think your workplace pension is with Now:Pensions and you’re worried about your personal data being breached, you could make a data breach claim on a No Win, No Fee basis.

Get in touch with one of our specialist Data Breach Solicitors today.

Sensitive Personal Data Leaked

Customers of Now:Pensions had sensitive data leaked which included their National Insurance Number, full name, email address, postal address and their birth dates.

GDPR, which is the law that protects personal data, identifies that some data is more sensitive than others. The definition of sensitive data is any data that can identify you. This includes most of the data that was leaked by Now:Pensions. Even though the UK has now left the EU, it’s still currently governed by GDPR.

Even though the data was leaked by a service provider, Now:Pensions are still responsible for the data breach.

How Could I Be Affected by a Data Breach?

There are a number of very real issues that could affect you after your personal, sensitive data has been leaked. The main threat would be identify theft. This could include fraudsters getting access to loans, credit cards and other financial products which could affect your credit rating and cause you some serious problems in the future.

You should make sure that you monitor your credit rating to make sure there are no issues. Now:Pensions has apparently offered a year’s membership free to Experian Identity Plus for everyone who has been affected.

The Guardian newspaper reported that someone who has been affected by the Now:Pensions data breach has already received a scam phone call based on the fact that his National Insurance Number had been breached.

As your email address has been leaked, you could also be at a higher risk of phishing attacks through your email. Make sure you carefully check all emails you receive to make sure that they are genuine.

What Can I do now if my Data’s been Breached?

You should take some steps to make sure your personal data stays safe after the Pensions:Now data breach. You should:

  • Make sure you monitor your credit rating
  • Keep an eye on your email account and check all emails to make sure they are not phishing emails

These actions are specific to the Pensions:Now data breach, but you can also read our 10 Top Tips for Keeping Your Personal Data Safe article to make sure your data is safe online.

If you’ve been impacted by the data breach at Pensions:Now and you want to explore your options, get in touch with one of our specialist Data Breach Solicitors who can talk you through your next steps. There’s no obligation to make a claim and we’ll act for you on a No Win, No Fee basis so get in touch today.

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