Melanie Burden
Partner, Head of Employer's Liability - Serious Injury
View Profile
English
For free legal advice call our Holiday Accident Claims Solicitors and we will help you. Ask if we can deal with your claim on a No Win, No Fee basis.
We're rated‘Excellent’
When you’ve paid a lot of money for a holiday to have a relaxing time in a hotel or resort outside of the UK, you expect to be kept safe. While accidents are sometimes unavoidable, many hotel accidents abroad are preventable, and tour operators and hotel staff are responsible for putting measures in place to keep you safe.
If your package holiday provider or hotel has failed in their duty to keep you safe, and it’s resulted in an accident, you may be entitled to compensation.
Get in touch with our Holiday Accident Solicitors for free legal advice and to see if you have a claim. Ask if we can deal with your claim on a No Win, No Fee basis.
We're rated‘Excellent’As many of our Holiday Accident Solicitors have previously worked for some of the UK’s largest holiday tour operators, they have a wealth of experience in dealing with accidents in hotels and resorts abroad. They have succeeded in winning compensation against holiday companies for thousands of Simpson Millar clients.
Our Solicitors appreciate that travel law can be complex, as you need to prove that the accident was in breach of the regulations or standards of the country where it took place.
For example, if an accident happens at a hotel in Spain, such as a fall down some steps with no handrail, Spanish standards and building regulations will apply. UK regulations will rarely apply to accidents that happen overseas.
So to win an accident claim involving an overseas hotel, it will need to be proven that the applicable foreign standards have been breached. This is where the expertise of our Holiday Accident Solicitors will be invaluable. Simpson Millar have a network of overseas lawyers, engineers and architects who can help determine whether a hotel has failed to confirm to the required standards.
We’ve secured compensation for holidaymakers in hotels and resorts across the globe. Just some examples of the countries they travel to include:
We recommend getting legal advice as soon as possible as claiming compensation can get complex depending on the nature of your booking. For example, if you’ve booked your hotel as part of a package deal, you may have a stronger chance of being awarded compensation.
If you are unsure whether you have booked a package holiday and who you can claim against, we still may be able to help you. Get in touch for a free initial chat about your accident, and we’ll be happy to help you.
Simpson Millar5 stars
Excellent company
Excellent company. Paul Rimmer of the Leeds branch, dealt with my case . He kept me fully informed at every step and was very pleasant and helpful in all communication. Very pleased with the outcome.
Shelley Harris
Simpson MillarI had an exceptional experience with…
I had an exceptional experience with Simpson Millar while handling my claim. Their communication was top-notch and the support provided throughout the lengthy process was outstanding. A special thank...
Someone who will not use Your Move again in life
Simpson MillarMr rattan has been amazing these last 4…
Mr rattan has been amazing these last 4 years and I would like to thank him very much for all his hard work.thank you j Braddock
Jackie
Simpson MillarQuick and keep you posted at all times…
Quick and keep you posted at all times on what’s going on
Mrs Lucy Newberry
Simpson MillarProfessional and attentive
Paul was very professional and gave good advice. Would highly recommend
Sharon catterall
Simpson MillarThe whole process was great to be…
The whole process was great to be honest, good communication and after 3 long years my claim has finally settled. Thanks Gary and the gang!
Miss Danielle Gladney
Simpson MillarHoliday accident
Raising a compensation claim was completely new territory for me however with the expert guidance of Simpson Miller and especially Gary Frith, the Holiday Claim Litigation Executive, the whole process...
G. Todd
The recent headline of one holidaymaker’s unsuccessful Holiday Injury Claim against TUI highlights the fact that not all legal action is successful. However, with the right legal advice and our checklist of what can help you to bring a successful claim, in the event an accident spoils your holiday, you’ll know where you stand every step of the way.
If you have been injured or become ill whilst on holiday, it can be confusing as to what you do next. If you are on a package holiday, your tour operator may want to offer you a form of compensation to quickly resolve the matter. Although this may seem like an ideal scenario, we can explain why this may not be the best idea.
While the circumstances around an accident will vary, common types of hotel accidents we deal with include:
Who you make a claim against depends on how you booked your hotel. If you booked your hotel and flights independently, then the liability lies with the hotel. Any claim made will then be subject to the law of the country the accident happened in. Because of this, your claim can sometimes be a bit more complicated.
If you booked your hotel or excursion as part of a package holiday from a tour provider in the UK, such as TUI or Jet2, then you may be able to claim against the tour operator or travel agent instead of the hotel.
This is because of the Package Travel and Linked Travel Arrangements Regulations 2018. These regulations protect package holiday customers under the right that they get the package holiday as it was described to them at the point of purchase.
Our Holiday Claims Solicitors deal with a lot of compensation claims against a tour operator or travel agent for accidents in hotels. Some of these include:
If you’re unsure whether you booked your hotel as part of a package deal, contact us and we’ll be happy to help you.
You have 3 years from the date of your hotel accident to make a claim if you booked a package holiday. Note if the accident happened on a cruise or aircraft travelling between two international points of departure, you may only have 2 years to make your claim. If you booked your hotel or excursion independently and have an accident, then time limits for making a claim can vary depending on local laws. To be safe, you should get in touch with a Holiday Claims Solicitor as soon as possible to discuss your options.
The amount of compensation you can claim for a hotel accident abroad will depend on the severity of your injuries and the local law of the country in which you had your accident.
Some of the things you can claim for include:
One of our Holiday Accident Solicitors can discuss your situation with you and advise you on whether you have a strong case. If you’ve got any photographic evidence to support your claim, such as pictures of broken tiles or hotel furniture, this will help support your claim.
We can often work on a No Win, No Fee basis – ask us for details.
Fill in the form below to get in touch with one of our dedicated team members, or call our team today on: 0808 239 7911
