Tom Giles

Operations Manager

Career

As an Operations Manager within our Injury Practice Area, Tom primarily works to support colleagues in the department with their performance and job satisfaction to ensure the services provided to our clients remain at a high standard.

As part of his role, Tom aims to review current processes and make recommendations for improvements as well as listening to his colleagues about any enhancements that could be made to existing workflows.

In the area of Personal Injury, Tom has expertise in handling high value Multi Track cases but also has good experience and knowledge of the Fast Track process.

He has also worked with the area of financial miss-selling, specialising in Undisclosed Commission Claims. During this time, Tom oversaw a £250,000 claim that was taken to trial and succeeded.

Accreditations

Tom is a qualified Solicitor and has a Masters in Law and Business Management as well as his LLB Law Degree. He is also a fully trained First Aider.

Outside of Work

Tom enjoys keeping fit, going to the gym and trail running. He is also a very keen golfer and represents his Golf Club in the Scratch (first) team.

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