An Accident Claim Case Study - Client Situation
Mr B was playing on a machine in the arcade when he slipped and fell on the floor, which was wet because it had rained earlier that day.
He fractured his right knee and was left with lasting symptoms, including continuous pain and stiffness. Mr B also struggled to walk for longer than 20 minutes and had a deep scar on his knee.
Our client suffered from psychological symptoms as well, including an adjustment disorder during the months following the accident, and anxiety because his injuries meant he couldn’t earn an income. He also found his scar very upsetting, especially as he would often be asked about it by his young child.
Mr B relied on help from his partner and mother-in-law after the accident, as he couldn’t drive and needed assistance with tasks such as cooking, shopping, housework and getting washed and dressed. He couldn’t even make himself a cup of tea because he had problems carrying it while using his crutches.
Mr B felt that the arcade was responsible for his injuries and decided to claim compensation, so he contacted our expert Personal Injury Solicitors for a free claims assessment. We discussed his situation with him and felt that his claim had a good chance of success, so we agreed to take on his case, acting on a No Win, No Fee basis.
How We Helped
We arranged for Mr B to be assessed by an independent consultant orthopaedic surgeon, plastic surgeon and psychiatrist. These specialists each compiled reports, outlining details of Mr B’s injuries and the effects they’ve had on his life.
All experts recommended further treatment, including surgery to remove tension band wiring that was used to treat the fracture following the accident, along with physiotherapy sessions and treatment to reduce the visibility of the scar.
We also investigated how the slip and fall accident had affected Mr B financially. Since he was self-employed, he had no income following the accident, and incurred many expenses, including the cost of medication and travelling to hospital for appointments.
Our claim also reflected how his injury had affected Mr B’s pre-booked family holiday at Disneyland. Although they were still able to go on the trip, he wasn’t able to enjoy it as much as he would have done because of his mobility issues, and had to hire a mobility scooter while on holiday.
We approached the arcade operator with details of our claim and they accepted responsibility for what happened. This meant we wouldn’t have to go to Court to settle Mr B’s claim.
Following negotiations with the arcade owner, Mr B was offered £37,000 in compensation, which he accepted.
This will help to cover the costs of the care and treatment he needs, both now and in the future. For instance, there may be a small chance he could need kneecap replacement surgery and more physiotherapy has been recommended. That means he’d be likely to need more months off work to get this treatment and recuperate.
With the compensation settlement in place, he’s now in a position to have this treatment and spend time recovering without financial worries.
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