What if I’m Contacted by a Healthcare Provider?
In some instances, the NHS may directly contact patients if they become aware of a particular problem.
If you’re contacted in this way, it’s a good idea to speak to an expert Medical Negligence Solicitor for advice.
We recognise that being contacted out of the blue can come as a shock, especially if you were not previously aware of any concerns about your treatment. In addition to looking at a potential claim for you, we can advise you on how to respond to any investigations about your treatment.
We offer a free claims assessment, so we can discuss your situation with you and establish if you have a good chance of making a successful claim.
Why Making a Complaint is Important
If you’re unhappy with any aspect of the care you received, it’s important you make your feelings known so the NHS can respond positively and make changes where necessary.
Understanding the patient experience can be vital in improving services, and hopefully prevent similar mistakes being made in the future.