Protecting our Colleagues and Clients whilst Maintaining Service
Simpson Millar has taken steps to make sure our colleagues can manage your case wherever they work.
- Our lawyers can securely access your case files when working from home.
- Simpson Millar has robust IT systems that can support hundreds of colleagues working from home at the same time. This means your matter won’t be delayed. Indeed, we have over 500 colleagues currently working from home at the present time.
- We had previously invested in technologies such as Skype, so that our colleagues can not only easily stay in touch with each other but you can also easily contact them.
We want to reassure you that throughout the crisis we’ll continue to provide the same high levels of service.
To make working easier and safer for everyone, we would like to ask you to help us by:
- Sending any documentation to us by email whenever possible.
- If you need to get in touch, please email us or call your lawyer – You can find their contact details at the bottom of any e-mails they have sent.
- If you have a face-to-face appointment arranged with us, this will now be done over the phone. We will call you at the appointment time. If there’s any reason why a phone appointment isn’t suitable, please let us know and we’ll do our best to make alternative arrangements.
Following the government guidance, we have taken the steps to temporary close our offices. Our legal teams will be continuing to deal with client matters by e-mail, over the phone or using video communication where necessary.
There should be no need for the majority of our clients to visit our offices but should there be an urgent requirement your legal advisor can help with this.
Although our colleagues are working from home, we are still very much open for business. Should you need any advice or have an enquiry that you would like to speak to us about please request a call back or call us on <span class="InfinityNumber clickable">08002605010</span>.
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Simpson Millar Solicitors are a national law firm with over 500 staff and offices in Billingham, Bristol, Cardiff, Catterick, Lancaster, Leeds, Liverpool, London and Manchester.