If you booked a package holiday through a tour operator based in the UK, then they are responsible for:
- An accident in the hotel or resort you’re staying in e.g. slipping on a wet floor
- An accident while on a trip or excursion booked through the tour operator
- A car accident whilst driving a rented car, or while on a coach transfer booked by the tour operator
- An accident on an airline or cruise ship
For accidents that happen on a cruise ship or aeroplane, you could claim against the cruise ship operator or the airline. But the law surrounding these types of claims can get complicated, so it’s best to get legal advice from a specialist Holiday Claims Solicitor. When we have reviewed the details of your accident, we can tell you whether or not you can make a claim.
Sometimes, there can be situations where you need to take legal action against a foreign defendant overseas. For example, if you were injured in a car accident abroad.
Our Holiday Claims Solicitors are specialists at dealing with overseas holiday accident claims, so we can help you through the entire process, making it as stress free for you as possible.
Of course, there’s always a chance that your tour operator, cruise operator or airline will offer some form of compensation before you’ve even spoken to a Solicitor. We recommend not accepting any offers of compensation until you’ve spoken with a Holiday Claims Solicitor, as there’s a risk that their offer will be lower than what you could be awarded with our help.
In our experience, a compensation offer from a tour operator, cruise ship or airline is unlikely to fully reflect your immediate and future needs, circumstances and the scale of what happened to you. But by claiming with the help of our Solicitors, you’ll be in a much stronger position to understand the true value of your claim, and receive all of the compensation you’re entitled to.