Our client was visiting her mother at a hospital in Bolton when she fell over on a floor causing her a fracture injury. It had been raining outside, but she had used the doormat, had not walked excessively quickly down the corridor and she claimed there were no wet floor warning signs. After her fall it was found that the floor was indeed wet, but the cause of the water could not be identified. The incident was caught on CCTV.
How we helped
We obtained a witness statement from our client and from her husband. We also examined statements from the Assistant Domestic Manager who confirmed the incident had happened and that she had asked for someone to dry the area immediately plus make sure there was a wet floor warning sign visible.
The Hospital Trust claimed responsibility was that of their cleaning contractor and not with themselves. Our client alleged that there was no evidence that the hospital had taken reasonable steps to ensure their cleaning company was carrying out their work correctly before the accident.
It was pointed out that our client was possibly wearing unsuitable footwear and should have walked with a little more care. This would therefore have an impact on the claim.
On behalf of our client we considered prospects and took steps to pursue the claim on her behalf. Within our client’s claim we included an amount for pain, suffering and loss of amenity together with her financial losses which included past and future loss of earnings, loss of pension contributions plus care and assistance charges.
The Hospital Trust proposed a Net “Part 36” offer. This is where the other side try to settle out of court. Our client settled for £25,000.
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