How Long Do Holiday Accident Claims Take to Settle?

Claire Rabbetts
Associate Solicitor, Holiday Claims

Ideally, we seek to ensure a straightforward holiday accident claim, in which there is clear evidence and the tour operator has admitted liability for the accident, is settled in 9 to 12 months. However, more complex claims may take longer to settle, and the length of the legal process will also depend on the unique circumstances of each individual claim.

Therefore, nobody can advise straight away how long it will take for your claim to settle. Factors such as how long it takes tour operators to gather information from different destinations around the world and whether you need to undergo more than one medical assessment can easily lengthen the duration of a claim.

Our Holiday Claims Solicitors are specialists in travel law and have a strong track record of helping people who’ve suffered an accident on holiday get compensation. For example:

For free legal advice get in touch with our Holiday Claims Solicitors and we’ll be happy to look at the details of your claim and whether you have a good chance of success. Ask us if we can deal with your case on a No Win, No Fee basis.

Call us on 08002605010 or request a callback and we will help you.

Steps to Take Following an Accident on Holiday

Collecting evidence immediately after your holiday accident can help your compensation claim proceed more swiftly. If possible, you should:

      • Seek medical attention
      • Take photos or video footage of the scene of the accident
      • Obtain contact details of any witnesses to your accident
      • Report what’s happened to your holiday rep or service provider
      • Ask the tour operator and hotel for a copy of the accident report.

Be wary of accepting any offers of compensation from your tour operator until you’ve received legal advice. In our experience, the compensation settlements offered by tour operators are often much lower than what claimants are actually entitled to receive.

If you accept a compensation offer and subsequently find out that you could have received a much higher amount, you won’t be able to make a new claim.

How Much Could My Holiday Accident Claim be Worth?

If we take on your case, we’ll gather all available evidence, such as photos of the scene of the accident, correspondence between you and the tour operator and an independent medical report, to calculate how much compensation you could be paid.

The amount of compensation should reflect:

        • Any loss of income
        • Medical expenses
        • Rehabilitation costs
        • How much of your holiday was ruined and loss of holiday enjoyment
        • Other expenses you may have incurred, such as travel costs.

Your compensation settlement will also be valued to reflect the severity of your condition and the pain and suffering you experienced as a result of your accident on holiday.

Can I Claim Compensation?

If you were on a package holiday and suffered injury in an accident that wasn’t your fault, you may be entitled to claim compensation from your tour operator if you were injured in a:

          • Slip, trip or fall accident
          • Swimming pool accident
          • Balcony fall accident
          • Road traffic accident
          • Cruise ship accident
          • Aircraft accident

If we take on your case, your Holiday Claims Solicitor will work with you to build a picture of what happened and present a claim for compensation to the party we hold responsible. In most cases this will be the holiday tour operator, the cruise ship operator or the airline.

Time Limits for Holiday Accident Claims

If you were on a package holiday when the accident occurred, you must start legal action within 2 or 3 years, depending on where the accident took place.

Since the time limits for making a claim vary from country to country, it’s important to get in touch with our Holiday Claims Solicitors sooner rather than later. Otherwise, you could miss the limitation period and not be able to make a claim.

For free legal advice, call our Holiday Claims Solicitors

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Simpson Millar Solicitors are a national law firm with over 500 staff and offices in Billingham, Bristol, Cardiff, Catterick, Lancaster, Leeds, Liverpool, London and Manchester.