A British holidaymaker is taking legal action against tour operator TUI after almost being left paralysed in an accident at a waterpark in Sharm El Sheikh, Egypt.
Tracy Turner, 51, was visiting a waterpark attached to the 4-star Coral Sea Aqua Club Hotel when she used a wave machine called the Flowrider. According to Ms Turner, she was thrown around “like a rag doll in a tumble dryer” on the slide and had “no control”.
She sustained crushed vertebrae in the incident and now has to take painkillers and undergo regular injections in her spine. In addition, she has been told by her doctor that the injury may cause arthritis in the future.
Ms Turner has received no apology from TUI, and has contacted Simpson Millar’s Holiday Accident Claims Solicitors to help her claim compensation.
Holiday Claims Lawyer Claire Rabbetts, who is handling Ms Turner’s case commented, “This was a very nasty injury which could easily have resulted in Tracy being paralysed. She has had a very rough time since the accident.
“This accident demonstrates how dangerous certain water attractions can be without attentive lifeguards and health and safety measures. Whilst water parks are fun attractions, if safety procedures are lacking they can become dangerous and cause devastating injuries.”
Ms Turner, who was just hours into her holiday with one of her twin sons, her sister and her niece when the accident occurred, stated that there were no safety instructions at the water park and that she was simply told to kneel on the body board.
Following the accident, her son reported what had just happened to the lifeguard, who said they would log it in an accident book. However, Ms Turner said she has not been given a copy and has not seen a report.
Since the accident, Ms Turner has experienced depression and been unable to go out as much as she did previously. Indeed, she said she is “not the same outgoing person I was before that holiday” and now suffers from “constant pain”.
Furthermore, she needs help performing everyday tasks and has put on weight as she can no longer visit the gym.
“I was lucky not to be in a wheelchair but the next person might not be,” she said. “My life has changed forever and has been ruined from a simple water ride.”
Ms Turner added that tour operator TUI “never even bothered” to see her after she was injured. “They are happy to take your money, but if anything happens then they are not bothered,” she said.
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