450 Victims of Holiday Sickness in Mexico Suing for Compensation

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Travel Claims Lawyers at Simpson Millar Solicitors are representing 450 victims who suffered in the current and past outbreaks of holiday sickness in the Riviera Maya and Cancun resorts in Mexico.

So far in 2019 alone, 14 guests at 15 hotels in the area have fallen ill with Cyclospora, which is spread by human faecal matter contaminating food or water. This is the fifth consecutive year in which there has been an outbreak of Cyclospora in Riviera Maya and Cancun, and nearly 600 British holidaymakers have been diagnosed with the potentially deadly bug since 2015.

Our Travel Claims Lawyers have successfully dealt with thousands of holiday sickness claims on a No Win, No Fee basis. If you or a member of your family suffered from illness on holiday, get medical attention as soon as possible then contact our Travel Claims Lawyers for free legal advice.

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TUI Playing with the Health of their Customers

Nick Harris, Head of Travel Claims at Simpson Millar, said, "We have been inundated with people who have fallen ill in the resorts.

"This latest cluster of illness just shows how TUI are playing with the health of their customers. So far we have been contacted by people who have fallen ill in five different hotels. But I understand there are others affected and as this is peak season, like other years, it has the potential to spread like wildfire.

"People have saved all year only to be let down by their tour operator at the first hurdle. TUI knew this bug is rife at hotels in Mexico but haven't told customers, preferring to keep quiet. But we have spoken with tourists who said the first they knew of the illness was when letters were given to them in the resort. By then it is too late.

"Tour operators need to do more instead of putting profit before safety of their customers who have put their trust in them."

Which Hotels are Affected?

Simpson Millar have been given instructions from numerous guests staying at a number of luxury all-inclusive hotels run by tour operator TUI in Riviera Maya and Cancun. These include:

  • The TUI Grand Bahia Principe Hotel
  • Azul Beach Resort Hotel
  • Grand Riviera Princess
  • Blue Bay Grand Esmeralda
  • Grand Sirenis

Our Travel Claims Lawyers are also representing a victim who remains sick from Cyclospora a year after staying at the TUI Senismar El Dorado Seaside Suites & Spa in July 2018.

Symptoms of Cyclospora can include:

  • Profuse diarrhoea
  • Nausea
  • Stomach cramps
  • Abdominal Pain
  • Bloating
  • Increased Gas
  • Lethargy
  • Weight Loss
  • Loss of Appetite
  • Vomiting
  • Aching in hands, feet or legs
  • Headaches

If you or a member of your family think they could have symptoms of Cyclospora you should get medical attention as soon as possible. Do not wait until you get back to the UK.

Also see What to Do if You Contract Cyclospora on Holiday in Mexico.

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