Can I Make a Holiday Accident Claim Remotely?

Author:
Paul Rimmer
Senior Associate, Holiday Claims
Date:
30/07/2021

Yes, you can. Our Holiday Claims Solicitors can take all of your instructions over the telephone, and gather any documents we need via email.

We can also allow you to sign documents electronically, which again means you don’t need to come into our offices if you don’t wish to.

At Simpson Millar, we’ve been adapting our ways of working over many years to embrace and use modern technology. That’s allowed us to be more much more efficient and meet our clients’ needs far more effectively.

In short, we’ve been able to make the process of making a holiday accident claim more convenient than ever before, and we can work in a way that suits you, your circumstances and your preferences.

If you have any questions about claiming compensation for an accident on holiday, get in touch with our Holiday Claims Solicitors for a free claims assessment.

You can speak to us with no obligation, and we can let you know straight away if you have a good chance of making a successful claim. Ask us if we can deal with your claim on a No Win, No Fee basis.

Call us on 08002605010 or request a callback and we will help you.

Remote Appointments and Consultations

Over the last year, the Covid-19 pandemic has meant that many businesses have had to change their working practices, and Simpson Millar is no exception.

For us, remote appointments and consultations are now much more common than they were pre-Covid.

In the past, clients would be expected to attend consultations, medical appointments and Court appointments in person.

But platforms such as Skype, Zoom and Microsoft Teams mean that it’s now possible for this to all take place from the comfort of the client’s home or wherever it is convenient for them to carry out the appointment.

Covid-19 meant that it was no longer possible to physically go to Court, so in order to stop the legal system grinding to a halt, Courts had to quickly adapt to using remote platforms to conduct hearings and trials.

As lockdown restrictions lift and we (hopefully) start to return to normal life, it remains to be seen if Courts will keep the option of conducting hearings and trials remotely, or if they will go back to requiring people to attend in person.

But this remote way of operating has been shown to work, so there is a good chance they will continue to work in this way.

As far as we at Simpson Millar are concerned, we’ll certainly continue embracing these innovations, so our clients have maximum choice about how they deal with us, and so the claims process can be made as simple and straightforward as possible.

For free legal advice, call our Holiday Claims Solicitors

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Simpson Millar Solicitors are a national law firm with over 500 staff and offices in Billingham, Bristol, Cardiff, Catterick, Lancaster, Leeds, Liverpool, London and Manchester.