English
Partner, Road Traffic Accident Technical Manager
Manchester
Susan Vanden is a Partner in our Road Traffic Accidents team, based in Manchester.
Professional Biography
Susan began her legal career in 1993 and brings over 30 years of experience in Personal Injury law. She joined Simpson Millar in August 2001, initially working directly with clients on Road Traffic Accidents claims. Over the years, she has progressed through a number of senior roles and became a Partner in 2008. She went on to become Head of the Road Traffic Accidents (I was head in 2007), then Technical Manager in 2016. Today, she provides oversight serious and complex cases within the department, supporting the wider team with her extensive knowledge and experience.
Throughout her career, Susan has helped clients who have suffered life-changing injuries and supported families following fatal road traffic collisions. She is known for her straightforward, compassionate approach and her determination to secure the best possible outcome for each person she represents. She regularly acts in cases involving multiple defendants, contested liability and difficult medical or legal issues, and has successfully resolved cases both through negotiation and at trial.
Susan specialises in representing individuals who have been seriously injured in road traffic accidents, as well as families who have lost a loved one in tragic circumstances. Her experience covers a wide range of cases involving pedestrians, cyclists, and motorcyclists, many of whom have sustained life-changing injuries such as brain damage, spinal cord injuries and amputations. She also supports bereaved families through the emotional and legal challenges that follow a fatal accident.
As a Partner and a Team Leader, Susan supervises a team of Solicitors handling serious injury claims and continues to represent clients herself. Her day-to-day work includes investigating how the incident happened, working closely with medical experts, calculating long-term losses and care needs, and negotiating settlements that meet her clients’ current and future needs. She is also there to guide clients through each stage of the legal process, offering clear and honest advice throughout.
Susan is committed to achieving the best possible outcomes for her clients. She combines expert legal knowledge with a practical, down to earth approach and always puts the needs of her clients first. She takes the time to listen and understand what each client is going through, and ensures they receive not just financial compensation, but also access to the rehabilitation and care they need to rebuild their lives. Whether facing a complex liability dispute or representing a bereaved family, Susan brings clarity, strength and compassion to every case she handles.
"I used Simpson Millar for my accident claim and they were fantastic and very professional. Susan Vanden dealt with my claim and kept me well informed all the way through. She was always on hand to speak to me and explained everything thoroughly. We also got on well on a personal level thank you for that. I would also like to mention Sean trainee solicitor who was also very helpful and professional. Thank you both for all your help in resolving my claim."
Jacqueline
Clients
"Would 100% Recommend to Anyone! I was a part of a lengthy personal injury case following an RTC, Susan and the team at Simpson Millar treated me with respect, guidance and every courtesy I would want from a law firm. I honestly wouldn’t have been able to go through the stress without them by my side."
Ashley
Client
"Had the best experience from Simpson Millar. Susan was supportive and clear throughout my case, I would highly recommend."
Stuart
Client
"A big thank you to Susan Vanden & Katie Doyle. Very professional, persistent and realistic. My case was handled beyond my expectations and with consideration of my circumstances. 10/10."
Danyal Munir
Client
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