Medical Negligence

Maelys Djomo Touani

Paralegal, Medical Negligence

Manchester

Areas of Expertise:

Maelys Djomo Touani is a Paralegal within our Medical Negligence department. She is based in Manchester

Professional biography 

In her day-to-day role, Maelys assists solicitors with medical negligence claims on behalf of people who have suffered injury as a result of medical care. She supports cases from the initial stages, including setting up new client files, drafting client agreements and other legal documents, obtaining medical records, reviewing evidence, and preparing detailed timelines of events with clients. 

Maelys also liaises regularly with clients, hospitals, defendants, solicitors, and other parties involved in a claim. Her responsibilities include obtaining initial legal advice on potential claims, preparing forms of authority that allow relevant records and information to be requested, liaising with after-the-event (ATE) insurance providers, managing caseloads, and ensuring important deadlines are met. 

Maelys has experience supporting clients with medical negligence claims and has developed a strong understanding of the importance of clear, compassionate communication when working with people who may have experienced serious harm as a result of medical care. 

Before joining Simpson Millar in July 2026, Maelys worked at another law firm, initially as a Clinical Negligence Legal Assistant before progressing to the role of Clinical Negligence Paralegal. During this time, she communicated regularly with clients by telephone and email to understand their experiences, gather important information, and ensure they remained informed throughout the legal process. She also drafted legal documents, handled new enquiries, and helped assess potential medical negligence claims. 

Before beginning her legal career, Maelys worked as a Care Assistant, supporting people with mental health conditions and complex needs. Her responsibilities included assisting with personal care, preparing meals, providing activities and companionship, and helping to create a safe and compassionate environment for residents. Maelys deliberately sought this experience because of her interest in pursuing a career in medical negligence and wanted to develop a first-hand understanding of care settings and the responsibilities owed to people receiving support. 

This experience gave Maelys valuable insight into the importance of dignity, compassion, and appropriate standards of care, as well as the impact that poor care can have on individuals and their families. She brings this understanding to her work with clients who have experienced harm following medical treatment. 

Educational background 

Maelys graduated from Manchester Metropolitan University in 2024 with a Bachelor of Laws (LLB). She is also studying towards a Master of Laws (LLM) at BPP Law School, which she is due to complete in September 2026, whilst working towards her longer-term goal of qualifying as a Solicitor. 

Personal statement 

For Maelys, law has never simply been about legislation; it has always been about people. She chose a legal career because she wanted to advocate for those who may feel unheard and make a meaningful difference during some of the most difficult periods of their lives.

Her work in medical negligence has strengthened this commitment and reinforced her belief that behind every case is a person, a family, and an individual experience that deserves to be understood with compassion. She is particularly motivated by the opportunity to help clients find answers, rebuild confidence, and move forward following life-changing events.

Alongside working full-time, Maelys has balanced postgraduate legal studies and her journey towards qualification as a Solicitor whilst raising her daughter. These experiences have strengthened her resilience, organisation, and empathy and continue to shape her approach to both clients and her professional development.

Maelys believes that effective legal support should combine legal knowledge with kindness and understanding. She is committed to ensuring that clients not only receive dedicated support with their case but also feel heard and treated with compassion throughout the process.

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