Simpson Millar LLP, a Fairpoint Group PLC company, recognise that everyone wants a service that suits their needs, which is why we have developed a range of products and services that are simple, transparent and have no hidden surprises.
We believe everyone should have access to legal services, so whether you are looking for a will, moving or buying a home, coming to terms with needing to get divorced or making a medical negligence or personal injury claim. The way we approach our work means you will know exactly where you stand at every step of the process, to ensure there are no nasty surprises.
We offer a structured pricing model, which clearly outlines what you need to pay, by when and what you get for your money. For those cases that are more complex, we also offer the ability for you to tailor our services so you receive a bespoke service for your circumstances. Giving you the peace of mind that you will always know where you stand.
Our mission statement
We aim to deliver an accessible legal service to all without compromising on the quality of the service provided, in a prompt, efficient and innovative manner.
We wish to be open and transparent with our clients and for them to find us approachable,
professional and responsive to their needs. We endeavour to bring a practical and
imaginative approach to problem solving.
To complement our well established traditional approach to the provision of legal
services, we also aim to be a leading provider of online and interactive advice
in order to meet our clients' developing needs.
We have long-standing associations with organisations,
particularly membership organisations such as trade unions and
have a deep understanding of the challenges faced
by those organisations both as membership organisations and as commercial businesses.
Our philosophy and commitment
In a time when many businesses use the small print to catch their customers
out, we pride ourselves on openness, honesty and integrity. We will,
at all times, inform you about the status of your enquiry or about the costs you
have incurred. We want our clients to feel:
- involved in their cases and not to feel like a spectator on the
- highly impressed with our services
We look to learn about our clients so we understand
their individual needs and circumstances and, by doing this, we
can provide them with a tailor-made service for
all their law associated requirements. We want to become "your
Lawyer" and to establish a relationship with you that
you will value for many years.
We pride ourselves on the calibre and quality
of our staff and for that reason we became one of the first
law firms in England and Wales to achieve the Investors in People accreditation.
In April 2007, we became one of the first law firms considered
against the new Investors in People standard that includes wellbeing of staff as a consideration.
In addition to our service to our clients and our professional reputation, we actively seek to offer our
staff rewarding careers and job satisfaction.
We have an enviable geographical spread of offices based in Birmingham,
Bristol, Cardiff, Gateshead, Kingston upon Thames, Lancaster, Leeds, London, Manchester, Newcastle and Wimbledon.
We seek to provide service of the highest level.
For that reason, we encourage feedback from our clients at any
and every step of their relationship with us to enable us to continue to monitor
our service and to improve it.
If you need legal advice get in touch with one of our solicitors now to see how
we can help you by calling Freephone: 0808 129 3320 or complete our online enquiry form and we will
get back to you.