Guide to Greece Holiday Illness and Accidents

If you've saved your money for a special holiday to Greece, the last thing you want is an illness or an accident caused by poor hygiene or lacking health and safety standards. Holidays are meant to be a time to relax and spend time with your family – not worry about potential issues.

In this guide we'll go through some top tips for staying safe and enjoying your holiday in Greece, what to do in the event that something goes wrong and how to claim compensation if your break abroad wasn't the memorable occasion you envisaged.

About Greece

Often considered to be the cradle of Western civilization; Greece is very popular with British tourists looking to enjoy the warmth of the Mediterranean. From the relaxing beach resorts of Crete, Rhodes, Kos and Corfu, to the vibrant party atmosphere in Faliraki and history-steeped city of Athens; Greece has something to cater to every taste, making it a great choice for young adults, children, families, and adults alike.

Greek Holiday Illness

An illness could mean the difference between enjoying the rest of your holiday from the comfort of a lounger by the pool at your resort, or from your hotel bed with the bathroom nearby. There are many things that could cause you to become ill at your Greek resort, but more often than not, poor hygiene is to blame.

Food Poisoning in Greece

Food poisoning usually occurs when harmful bacteria or parasites are able to multiply and spread through the consumption of poorly stored or prepared food. This can be caused by high risk foods being kept at unsafe temperatures, usually between 5°C and 60°C, food not being cooked thoroughly enough, and food being contaminated by contact with other animals, or raw and cooked food coming into contact with one another.

We find that buffets are often to blame for the illness outbreaks at resorts in Greece and around the world, which can be home to some of the following food poisoning infections:

Swimming Pools in Greece

With the welcoming warm climate of the Mediterranean, it's likely that as part of your package holiday the resort swimming pool was used part of the pitch from your tour operator. In hot countries like Greece a swimming pool provides a great place to cool off and make the most of the sun. In instances where pools are not well maintained and chlorine isn’t used, harmful bacteria and parasites can survive and spread.

Ear infections can be a common symptom of an unclean swimming pool, but unfortunately there are some far more detrimental infections that can be contracted in an unclean pool. Diseases such as Cryptosporidium can be contracted through contaminated food, but may also be present in the swimming pool water at your resort.

Cryptosporidium can cause the following symptoms:

  • Stomach Cramps
  • Abdominal Pain
  • Loss of Appetite
  • Weight Loss
  • Diarrhoea
  • Vomiting

Dirty Hotel Room

While you might walk in to your Greek hotel room and cringe at the choice of décor but decide to make do, if your room is unclean or damp, it's important to complain. We've previously reported on our On Holiday Claims website how E. coli can be contracted through contact with an unclean carpet, and when damp is present where you sleep it can cause a range of respiratory complications, including bronchitis.

Ask the management at your hotel or your tour operator representative to arrange for a new room to ensure that you stay safe while abroad.

Strength in Numbers

A claim for illness compensation in Greece has a better chance of success if a group of people where ill at the same time that you were, and can be processed as a Group Illness Compensation Claim. Like a claim for individual illness, every individual who is experiencing illness who wants to make a group claim should report their condition to their holiday representative and the resort management at the time of illness.

Holiday Hotel Watch

If you have returned from a hotel where it appeared that many of the guests were ill, then we would like to hear from you. We regularly update our Holiday Hotel Watch website to make sure that you are aware of potential outbreaks and poor maintenance at resorts around the world, so that you can know before you go.

Greek Holiday Accident

An accident that causes an injury could happen to you anywhere, but the last place that you want it to happen is while on holiday in Greece. Usually, when an accident occurs at a resort, it's caused by negligence and lack of maintenance.

We find that the most common accidents that happen at holiday resorts include the following:

What to Do If You Become Ill or Injured

If you become ill or injured it's important to make the management at your resort aware of your condition, and make a complaint to your tour operator. By doing so you should receive the appropriate level of care to ensure that can make a recovery, and in the event of illness the employees at your resort should take steps to prevent an outbreak.

Ensure that you obtain a record of your complaint, as this can be used as evidence if you proceed with a claim after returning to the UK.

Know Your Rights

Under The Package Travel Regulations 1992 your tour operator is responsible for every aspect of your package holiday, including everything that is provided to you by a third party, which was sold at a single price. This means that in the event that you became injured or unwell directly due to any aspect of your break in Greece; you may be able to claim compensation.

What Can I Claim for?

You may be able to claim compensation for yourself or any member of your family or holiday party that was made ill or injured through no fault of their own, and as part of your compensation we can usually claim for the following:

  • Out of pocket expenses
  • Transport costs
  • Loss of holiday enjoyment
  • Loss of earnings
  • Medical costs (consultations, medication, surgery)
  • A lump sum for your pain and suffering

Find Out More

If you would like to find out more about making a claim for an illness or accident that occurred through no fault of your own while on a package holiday in Greece, then please don't hesitate to get in touch with us. We can provide you with a free no-obligation consultation during which we can advise you of the value of your claim and the best course of action to pursue.

It only takes a few minutes for our travel law specialists to carry out an assessment and we offer 'no win no fee' terms on all cases that we handle, so contact us today.

You can easily contact us using our enquiry form and we will call you back, or alternatively you can call a member of the team directly by calling 0808 145 1353.

Get In Touch

Nick Harris - Marketing Director & Partner - Manchester

Nick Harris
Head of Holiday Travel Claims

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