Victims of Illness at the Coral Sea Aqua Club Seek Compensation


Holiday illness claims specialists, Simpson Millar LLP, have been instructed by a group of ill holiday-makers staying at the Coral Sea Aqua Club in Egypt who have suffered sickness with symptoms including debilitating diarrhoea, stomach cramps, nausea, and lethargy.

Victims of Illness at the Coral Sea Aqua Club Seek Compensation

Simon Lomax, Simpson Millar’s Holiday Illness Claims Manager states:

"I was shocked to learn about one family’s experience at the end of their Thomson holiday. My client suffered badly with diarrhoea on the flight home and the cabin crew had to close down a toilet due to the severity of her symptoms at the time. The 5 hour flight home was horrendous and a nurse on the aircraft had to administer an intramuscular antiemetic injection as well as give oral medication to alleviate her symptoms."

"Upon arrival at the airport she was taken in an ambulance to hospital due to the severity of her symptoms."

"British holiday-makers travelling with the tour operators, Thomson and First Choice should not be subjected to illness caused by poor health and safety standards at the Club Sea Aqua Club."

"Recent reports expose poor hygiene and substandard food practices at the Club - two possible causes of food poisoning currently being investigated by Simpson Millar in a recent outbreak."

Uncovered and Undercooked

Simon continues:

"The hygiene issues reported to us include food being left uncovered for long periods of time, a lack of temperature monitoring, undercooked kebabs, recycling food between sittings and a number of other issues leading to potential causes of bacterial growth."

"Holiday-makers staying at the resort have commented that a microwave is provided to reheat the food since it was often served luke-warm."

"Diarrhoea is usually contracted by the ingestion of contaminated food or water. Contrary to common belief, food not water is primarily at fault. Most cases of infective diarrhoea are caused by bacteria so hygiene standards are extremely important in the prevention of food poisoning and the spread of infection."

"I would be interested to know why the tour operator’s monthly hygiene auditing processes did not reveal such hygiene issues at the Club!"

"Tour operators are under a duty of care to take reasonable steps to monitor and record the incidence of illness among travellers. Surely they should be identifying practices which cause a significant risk of illness to travellers?"

We are currently seeking to recover substantial compensation for holiday-makers who have suffered food poisoning or any other debilitating sickness bug at the Coral Sea Aqua Club."

Diarrhoea is usually a mild, self-limiting condition which resolves spontaneously but, if it is severe or complicated, those suffering are advised to seek medical treatment from their doctor. Stool samples may reveal the cause of infection and simplify your claim for compensation.

Identifying the exact organism responsible will enable the correct drug therapy to be selected for treatment.

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