Salmonella Reported at Melia Las Dunas in Cuba


Holidaymakers posting recently on Tripadvisor have raised concerns over levels of hygiene at the Melia Las Dunas resort hotel in Cayo, Cuba.

Cuba holiday Illness

The 4.5-star Melia Las Dunas has many returning customers, but a holidaymaker posting on 30 June allegedly reported that her children contracted Salmonella while staying at the Melia Las Dunas.

The family of four were all affected with a sickness bug during their stay on 2 June, and the children – a baby and toddler – fell ill with holiday diarrhoea despite not having consumed the tap water or fruit and vegetables.

The couple ran out of a month’s supply of nappies in 10 days during their Thomas Cook package holiday at the Melia Las Dunas – and Salmonella was diagnosed in the children by a GP in the UK when the family returned.

Other holidaymakers have raised issues about soiled towels at the hotel – with some guests worried in case the stains were blood. A guest posting on Tripadvisor on 30 June said that faeces were found on bed linen and towels.

But despite some favourable comments about the hotel, many Tripadvisor posts about the Melia Las Dunas speak of a disappointing holiday and issues with hygiene and food – including vegetarians who were served meat and another family reporting on 29 June that they all fell ill with symptoms of holiday food poisoning while staying at the Melia Las Dunas.

Allegedly the family’s daughter tested positive for Salmonella when she returned home to the UK.

Under the Package Travel Regulations 1992, tour operators like Thomas Cook have a legal duty to make sure standards of food preparation and hygiene do not lapse and cause holidaymakers to become ill.

Nick Harris, Head of International Travel Law has said that "Holidaymakers who think that they have contracted Salmonella at the Melia Las Dunas at Cayo in Cuba should contact their GP immediately and ask that a stool sample is taken to confirm what bug they have caught. Holidaymakers should also contact a Travel Lawyer to see if they are able to claim compensation from their UK tour operator under the Package Travel Regulations 1992."

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