Reports Of Guests At The Catalonia Riviera Maya Suffering From The Cyclospora Infection


The Law Of... preventing cyclospora food poisoning

UPDATE: Hundreds are now being represented in a huge group action to gain compensation for Mexico holidays from hell, as featured in the Daily Mail, The Mirror and The Sun.

We've been receiving reports of guests at the Catalonia Riviera Maya Resort and Spa in Cancun suffering from a cyclospora infection, which is leaving some holidaymakers confined to their room as they suffer devastating food poisoning symptoms. The parasitic infection may be caused by a potentially contaminated food supply at the Thomson advertised resort, but as more people get in touch to report their experiences, we're concerned that this may just be the beginning of a bigger problem.

Reports Of Guests At The Catalonia Riviera Maya Suffering From The Cyclospora Infection

Series Of Mexican Hotels May Be Affected

The Catalonia Riviera Maya Resort and Spa is advertised by TUI-owned UK tour operator Thomson as a beachfront hotel that according to their website "offers a true taste of the tropics." Located on the Caribbean coast of the Riviera Maya resort in Mexico, Thomson tout that this all-inclusive resort features 5 pools and an authentic Mexican à la carte restaurant, but along with the nearby Azul Sensatori and Royalton Riviera Maya, which is advertised by First Choice, there appears to be a possible outbreak of illness.

This isn't the first time that we have received reports of guests suffering from a gastric illness of this nature. Last year we witnessed a similar spread of illness at the Catalonia Riviera Maya, and while there have been reports of the hotel catering teams taking steps to reduce the risk of spreading infection, if they don't continue to be vigilant we could witness to an outbreak of the cyclospora parasite.

Reports Of Food Poisoning Symptoms

We've received a number of enquiries from holidaymakers who have had their hard-earned break in Mexico cut short by illness. They informed us that they have suffered from symptoms that include severe stomach cramps and diarrhoea, which in the case of some of the holidaymakers we have spoken to, has resulted in them being confined to their room for much of their holiday.

The incident, which could potentially turn out to be an outbreak, is being covered by the papers, with an article in The Mirror stating that it's likely that guests have been suffering illness due to "tainted food supplied to hotels throughout the resort area." The article goes on to explain that health authorities are issuing warnings to people currently staying at the affected Riviera Maya resort, as well as to those planning to travel there soon, advising them to take caution.

What Is Cyclospora?

Cyclospora is not as well-known as other holiday food poisoning pathogens, but this protozoan parasite shares many similarities with its better-known smaller sibling; Cryptosporidium. Like cryptosporidium, this single cell parasite can be contracted by consuming contaminated food and water, and it's important to be aware that it has been suggested that it's prominently found in infected fresh produce.

After incubating for approximately 2 – 11 days, the painful parasite can cause symptoms of severe diarrhoea, exhaustion, fever, abdominal pain, nausea, and vomiting, some of which can last on average for a staggering 19 – 43 days.

What Can You Do?

If you suffer from any of these symptoms for more than 24 hours, it's advisable to see your GP upon your return to the UK and request that a stool sample test is carried out. In most cases this can be used to confirm the gastric illness causing pathogen that you've suffered from, and you can be provided with the appropriate treatment.

If your tests come back positive for cyclospora then our travel law specialists would like to hear from you. We are currently receiving numerous enquiries from holidaymakers who have suffered from this pathogen, and as part of The Package Travel Regulations 1992 (PTRs), those who became ill on a package holiday are in a position to claim compensation from their tour operator. The PTRs make your tour operator accountable for the standard of your all-inclusive holiday and because of this they are expected to take reasonable measures to ensure that you don't come to harm while abroad.

Don’t Let Your Tour Operator Get Away With It

This is a massive blow to all of those affected who have saved long and hard for their break in Cancun, so if you've been affected don't let your tour operator get away with it. A member of our travel law team can provide you with advice on claiming compensation from your tour operator, whether you became ill due to a cyclospora infection or any other pathogen, so call us today for a free consultation on your claim. If you choose us to represent you we can offer you 'no win no fee' terms, meaning that starting a case won't cost you a penny.

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