Jaz Crystal Resort - Egypt - Holiday Illness News Report


Simpson Millar LLP Solicitors are currently monitoring reports of travellers returning from the Jaz Crystal Resort in Mersa Matruh – Egypt. Holiday makers are complaining about the food and a widespread illness bug at the Hotel.

Reports suggest that a high number of British travellers have experienced bouts of illness after contracting a stomach sickness bug during April and May 2010 at this all-inclusive hotel.

Illness symptoms experienced by guests staying at the Jaz Crystal Hotel include watery and uncontrollable diarrhoea – painful stomach cramps – fluctuating temperatures and fever with several holiday makers reportedly admitted to a local hospital.

Simon Lomax, Holiday Illness and Package Travel Claims Manager said:

"Holiday makers are complaining that the food served at the Hotel Jaz Crystal is undercooked and barely lukewarm. Food should always be served at the correct temperature to avoid the growth of bacteria such as salmonella."

"Guests are unhappy that the Jaz Crystal Resort appears to cater mainly for the Hotel’s Italian clientele and that food served to British guests is poor quality."

"My advice to Holiday makers who fall ill on holiday is always to seek urgent medical attention."

"Most food related illnesses are caused by infectious agents and are the primary cause of sickness suffered by holiday makers travelling to Egypt."

Simon added: "The stories I have heard are unpleasant and I will be seeking to recover substantial compensation for holiday makers who have been affected by food poisoning or have been exposed to poor standards of hygiene."

"Holiday makers travelling with reputable tour operators should not be subjected to infectious gastroenteritis and other bacterial germs whilst on package holidays."

"The Jaz Crystal Resort is one of 3 hotels in Marsa Matruh owned by the Jaz hotel group whose hotels are exclusively featured by Thomson Holidays and First Choice Holidays in the UK. The other 2 hotels in Marsa Matruh are Jaz Almaza Beach Resort and Jaz Oriental Resort Hotels."

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