Holiday Village Tenerife – Food Poisoning and Illness at Half Term?


  • Reports of gastric illnesses at the Holiday Village Tenerife
  • Potentially waterborne or contaminated food stated as cause
  • Up to 12 times more compensation when using Simpson Millar's services
  • Simpson Millar's expert Holiday Travel Claims team are on hand, to help you, now

Going on holiday should be a time to relax and enjoy some downtime with your family; you should not have to spend time worrying about being ill. Here at Simpson Millar, our Holiday Travel Claims lawyers regularly recover compensation for people who have had an illness whilst abroad.

We have recently received reports of bouts of sickness at the Holiday Village Tenerife over the half term holiday. Sold as a hotel with a "perfect family set-up, this self-contained holiday complex offers everything from water slides, splash pools, a trio of restaurants, and a non-stop kids club" it sounds like the perfect getaway - but if you, or a member of your family has been ill on holiday, this is not the case.

You may have been exposed to E. coli and suffered through Campylobacter or Salmonella poisoning.

Our expert Holiday Travel Claim team can help you – you and your family should not have to suffer – especially when you have paid to go away on holiday.

What Food Poisoning Illnesses Have Been Identified At The Holiday Village Tenerife?

Simon Lomax, Simpson Millar’s Holiday Accident and Illness Manager has commented:“I was shocked to receive details from one family staying at the Holiday Village Tenerife who described spending a large proportion of their valuable holiday time in bed ill.”

“British holidaymakers travelling with the UK largest tour operator, First Choice, should not be subjected to illness caused by poor health and safety standards at the Holiday Village.”

“This is the second time in recent years that we have been notified of an illness outbreak at the Holiday Village Tenerife.”

“We are currently representing over 100 holidaymakers who were struck down by illness during the summer of 2015. Fortunately, the majority of these illness claims were self-limiting but children can be severely affected. Many go on to suffer for secondary condition such as irritable bowel, milk intolerance and anxiety.”

“Investigations are underway to determine whether this latest problem is caused by food or the swimming pool at the hotel.”
If you've been ill at the Holiday Village Tenerife, we can help you with expert legal advice. Just click here to fill out our enquiry form.

First Choice for Cryptosporidium Illness Claims

Cryptosporidium is a microscopic parasite, often just called "Crypto". It is one of a number of causes of water and food borne infections which could have affected First Choice’s customers staying at the Holiday Village.

There are a few ways in which illness outbreaks can occur:
  1. When hotels fail to maintain their swimming pool water correctly
  2. If food is contaminated; either directly due to poor hygiene standards, or from person to person. Catering staff are often the cause of many infections.

Simpson Millar's Experts Can Help You

If you are returning from the Holiday Village Tenerife, and have been ill whilst there, it is advisable to seek legal advice from a specialist travel claims lawyer in the first instance.

Our Holiday Travel Claim team are on hand to investigate your claim if you have suffered from classic symptoms of food poisoning, diarrhoea, abdominal cramps and fever whilst on holiday.

Tour operators’ welfare (legal) teams and their insurers are known to take advantage of their customers’ lack of legal knowledge; you should not liaise with First Choice in writing or accept any compensation before you speak to a legal professional to discuss your options.

We have been instructed by many clients who have been taken ill on holiday, and it is not uncommon for our team to obtain more than 12 times the compensation offered by First Choice directly to its customers when we become involved.

News Archive

Get In Touch