Holiday Village Red Sea – Simpson Millar featured in Sunday Times


Simpson Millar have been featured in the Sunday Times, following recent TV appearances by the firm’s head of travel Nick Harris.

Egypt Holiday Village first Choice

Nick Harris appeared on the first episode of BBC1’s Watchdog series on 12 September, advising on serious lapses in food preparation and hygiene at the Holiday Village Red Sea in Sharm El Sheikh – a resort used by First Choice, but owned by Wings tour operator, based in Cairo.

Sunday Times reporter Chris Haslam took up the story, including Nick’s opinion that the Holiday Village Red Sea should be shut down.

Holidaymakers staying at the Sharm El Sheikh complex in July were struck down with projectile vomiting and uncontrollable diarrhoea, as a result of raw chicken being served in the complex’s restaurants – and poor hygiene and cleanliness at the resort generally.

Nick was invited to appear on Watchdog after the programme received more than 70 complaints from holidaymakers about Holiday Village Red Sea – reporters from Watchdog went undercover to film some of the resort’s failings.

Nick Harris told Watchdog that Simpson Millar’s travel team had handled between 300-400 complaints from holidaymakers about Holiday Village Red Sea over the last five years.

“Clients have reported human excrement in the swimming pools, irrigation of the grounds with raw sewage, raw food served in dining rooms – and, in one case, a family vomiting over a dining table that was simply wiped down with a wet rag before the next family arrived,” said Nick in The Sunday Times article.

As a result of his appearance on Watchdog and related press articles immediately following the programme, Simpson Millar is now handling 140 new cases involving clients who became ill while staying at the Holiday Village Red Sea.

In 2011, Simpson Millar won £17,500 for a family made seriously ill with salmonella food poisoning at the Holiday Village Turkey.

In August, Nick Harris also advised Channel 4’s SuperScrimpers consumer programme, after three holidaymakers spent a nightmare, end-of-season Thomson break at the Beldeniz Hotel in Olu Deniz, Turkey. They arrived to find their hotel practically closed and virtually a building site, with very few other holidaymakers staying and no bar or entertainment, as advertised when they booked.

Holidaymakers who suffer illness on package holidays – or whose holidays turn out to be not as advertised at the time of booking – can make a claim for compensation under the 1992 Package Travel Regulations.

If you have suffered illness on holiday in the last three years through no fault of your own and would like to make a claim for compensation, contact Simpson Millar’s travel team on our Freephone number or using the online enquiry form.

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