Holiday Illness at Thomas Cook’s Sentido Perissia Hotel, Turkey - 2013


Simpson Millar LLP has been instructed to represent a significant number of holidaymakers, all displaying symptoms of illness since returning from Thomas Cook’s Sentido Perissia Hotel in the resort of Side, Turkey.

It would appear from the information provided to Simpson Millar LLP that the illness problem was widespread and that Thomas Cook are continuing to send holidaymakers to the hotel, despite unusually high levels of illness.

Guests have advised Simpson Millar that symptoms such as diarrhoea, stomach cramps, nausea and vomiting were prevalent at the hotel and internet review sites seem to indicate that guests have been diagnosed as having parasitic infections.

Turkey Holiday Illness

Examples of common parasitic infections contracted by holidaymakers include cryptosporidium and giardia. These infections are usually caused by contaminated water. This is significant as sources have today stated that the hotel has closed its main swimming pool.

Simpson Millar’s Holiday Compensation Claims Manager, Andrew Tarling, has spoken to guests that have recently returned from the hotel and has stated:

“I am extremely concerned about the situation at the Sentido Perissia.

Thomas Cook advertises the hotel as a being a ‘superb choice’ for ‘the whole family. It is likely therefore that there will be holidaymakers of all ages, including the very young and the elderly at the hotel.

Anyone that has experienced illness at the hotel or on their return to the UK is advised to consult their GP without delay so that the source of the illness can be identified and the symptoms treated in an appropriate way.

Thomas Cook seem to be well aware that there have been issues with illness at the hotel and I sincerely hope that they are placing customer safety and welfare above their commercial interests.

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