£500,000 compensation bid after alleged 'Independence of the Seas' illnesses

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A group of 25 holidaymakers claiming a tour operator did nothing to stop them becoming ill on cruise voyages has launched a campaign in pursuit of £500,000 compensation.

Cruise Ship Illness

The action has been taken against Royal Caribbean and Celebrity Cruises, operators of the 'Independence of the Seas' cruise liner. The passengers had embarked from Southampton on a number of different cruises between December 2010 and the following June.

The group's solicitors allege that while not every claimant became sick, some had suffered a "loss of enjoyment" due to illnesses aboard the liner.

Among the passengers' complaints were the discovery of insects in bathrooms, a waiter placing a soiled napkin on a table and an outbreak of illness of such severity that ambulances would be waiting to attend passengers at ports en route.

According to the claim, holidaymakers suffered with gastro-enteritis on a vessel on which hygiene rules were not followed. The claim alleges that in spite of previous multiple cases of illness, the operator failed effectively to remedy the situation by adopting adequate cleaning and sanitation and properly controlling the preparation of food and drink.

Royal Caribbean International noted that not all the guests of whom the group is comprised became ill.

"The 25 guests were across 5 different sailings within a 7 month period," a spokesperson for the operator said. "In this period, the Independence of the Seas sailed on 15 cruises, welcoming over 67,000 guests.

"Those affected by the short-lived illness responded well to over-the-counter medication which was administered on-board the ship and therefore were not referred for additional treatment by the on-board medical teams."

The spokesperson added that 3 million passengers sailed with the operator every year and the company worked hard to maintain high standards of health.


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