Will Claiming Against a Hospital Affect My Treatment?

Our Approach to Settling Medical Negligence Claims

If you’ve suffered medical negligence in a hospital and we take on your case, we’ll approach the NHS Trust that manages the hospital and try to negotiate a fair settlement. This should reflect:

• The pain and suffering you’ve gone through
• The financial impact, such as loss of past and future earnings
• The cost of any specialist care, rehabilitation and support you need
• Any other expenses, such as prescription charges and travel expenses

Our Medical Negligence Solicitors aim to work with the NHS, rather than against it, in order to settle medical negligence claims.

After all, if a medical mistake happens, it’s only right that a patient has the means to access the short and long-term care, support and treatment they may need, without worrying about what it costs, as well as get a sense that justice has been done after what they’ve been through.

But this doesn’t mean we’re interested in a confrontation or discrediting the NHS, as it’s undoubtedly one of our most treasured institutions.

We believe we can achieve good results for our clients by first considering methods such as mediation, rather than more traditional routes such as Court proceedings.

Mediation has become much more popular in the last few years for several reasons. For example, it allows patients the chance to speak directly to the healthcare provider that treated them and receive direct explanations or apologies.

It’s a far less adversarial way of reaching a fair outcome, and an approach that gives patients a voice early on in the legal process, as well a chance to raise their concerns directly with the other side. That in turn means the healthcare provider can listen and respond to the points that have been raised, and potentially act on them to prevent other patients being affected by similar errors.

This is a crucial point to raise when it comes to why we want to work with the NHS in a collaborative and constructive way. Achieving a settlement that meets our clients’ needs is hugely important, but so too is making sure the NHS can learn lessons from what’s happened and making sure it doesn’t happen again.

We understand that the idea of taking legal action when you’re coping with the consequences of a medical mistake in hospital can be daunting and frightening. So we’ll do everything we can to make it as simple, straightforward and stress-free as possible.

Pursuing mediation and other non-confrontational ways of settling your claim is one way we can do this, and you can be sure that we’ll handle your case sensitively and empathetically from start to finish.