What to Do if Your Conveyancing Solicitor is Too Slow

Sarah Ryan, Head of Private Client
Author:
Sarah Jones
Head of Residential Conveyancing
Date:
30/07/2020

If you’ve tried to get in touch with a Solicitor about a conveyancing matter and have been told they’re too busy to help you at the moment, or you’ve already begun the conveyancing process and they’re not getting back to you, you’re probably unsure what to do next.

If you’re looking to move quickly get in touch with our nationwide team of Conveyancing Solicitors for free initial advice or get a Free Fixed Fee Conveyancing Quote online now.

Call now 08002605010 or Get Conveyancing Quote

What Should I Do If I’m Getting No Response?

No Solicitor should outright ignore you, no matter how busy they are. While responses may be slightly more delayed than usual, you should still be getting a response from your Conveyancer.

At Simpson Millar, our Conveyancing Solicitors will always be open and honest with you about the conveyancing process and any delays you might expect 

If you’re unsatisfied with a response from a Solicitor, for example they’ve simply told you they’re too busy to deal with your case, you may wish to talk to an experienced advisor such as Citizens Advice. We can also advise you on this if you’ve used another Solicitor. If you feel the relationship has broken down and is jeopardising your sale or purchase, please get in touch. We may be able to transfer your case and help you through the process. 

What Do I Need to Do Next?

Even if your Solicitor is taking a while to get back to you, it’s important to still keep an eye on your mortgage offer expiry date. If the deadline is edging closer, don’t hesitate to give your Conveyancing Solicitor a nudge and mention when the expiry date is. Remember you’re paying for a service, so we would expect the Solicitor to be in touch with you throughout the transaction and informing you of progress.

Our Conveyancing Solicitors will do everything they can to get your conveyancing moving as quickly as possible so you’re well within this deadline.

If you’re working with a different Solicitors and you’re not getting any response, or you’re worried about reaching the expiry date on your mortgage offer, then get in touch with our Conveyancing team for free initial advice.

How Simpson Millar Can Help You

Despite the challenges that Coronavirus has brought, our Conveyancing team have continued to work remotely throughout the pandemic, and have helped many people complete during lockdown.

So what have we got in place to help you?

  1. In response to Coronavirus and working remotely, we introduced simultaneous exchange and complete, meaning these are both done on the same day. Because of this, there’s no risk of a sale or purchase falling through at the last second. As we’re now emerging from Covid-19, we have relaxed the rules. We’ll discuss your options as we progress your file through to exchange and completion.
  2. We’re offering £100 cashback if you complete within 3-4 months – this applies to both new and existing clients, whether you’re buying or selling.
  3. You’ll also be offered a Free Online Will if you complete within 3-4 months. Moving into a new home is the perfect time to make your Will as it can protect your assets for the loved ones you wish to leave them to.

If you’d like to find out more about these offers, or you’d like some advice about the way your Solicitor is handling your conveyancing matter, get in touch with one of our Conveyancing Solicitors who will be more than happy to advise you.

Call now 08002605010 or Get Conveyancing Quote

What’s Delaying my Conveyancing?

While delays can and do happen during the conveyancing process, you might be seeing an increase during Coronavirus. This might be because of:

  • Furloughed staff – With many law firms choosing to furlough some employees, this is likely to have affected the workload of the whole team. If you’ve not heard from your Solicitor for a while, it might be that they’ve been put on furlough, or they’ve got more work on their plate as a result of a team member being furloughed. Get in touch and ask when your case will progress.
  • Reduced working hours – As schools have been closed during Coronavirus, many working parents have had to juggle working from home with child care. Could reduced hours be impacting your case progressing?
  • Slower working processes – Working from home can bring many complications for staff who are usually office-based. From internet connection and technology issues to slower communication between teams and colleagues, this can cause delays in the conveyancing process as things get held up.

While all of these issues are understandable, it’s still important for you to get the service you’re entitled to. If you’ve not heard from your Conveyancing Solicitor for some time, contact us as we can look into the matter right away and find out what might be holding up your conveyancing.

For free initial advice call our Conveyancing Solicitors

We're happy to help

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08002 605 010

08002 605 010

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Simpson Millar Solicitors are a national law firm with over 500 staff and offices in Bristol, Cardiff, Lancaster, Leeds, Liverpool, London, Manchester and Southport.