How to Claim Compensation for an Accident on Holiday

Paul Stevens
Associate Legal Executive, Holiday Claims

If you have had an accident on holiday that wasn’t your fault, you may be entitled to compensation. Our Holiday Claims Solicitors are experts in dealing with holiday accident claims, so get in touch for a free, initial assessment to see if your claim is likely to be awarded compensation.

We may be able to deal with your claim on a No Win, No Fee basis – ask us for details.

If we take on your case, we’ll do all the work gathering evidence to support your claim. We’ll correspond with the party responsible for the accident (holiday hotel, tour operator or airline) and we promise to keep you informed throughout your claim.

For free legal advice get in touch with our Holiday Claims Solicitors.

Call us on 0808 239 7911 or request a callback

Common Holiday Accident Claims include:

      • Accidents in/around swimming pools
      • Accidents involving hotel facilities including restaurants, bedrooms , receptions and stairs
      • Slip, trip and fall accidents
      • Balcony falls and accidents in lifts
      • Water sports accidents
      • Airline accidents
      • Road traffic accidents
      • Skiing and snowboarding accidents
      • Cruise ship accidents

What to Do after an Accident on Holiday

There are several steps you can take after suffering your accident on holiday that could bolster any potential claim for compensation, including:

        • Seek medical attention
        • Report your accident to the hotel or service provider
        • Report your accident to your tour operator and ask for a written accident report
        • Take photographs or video footage of the scene of your accident
        • Obtain details of other holidaymakers affected by the incident
        • Obtain witness details, names and addresses

Finally, you shouldn’t accept any financial offers of compensation until you’ve sought legal advice from a Lawyer or Solicitor who specialises in holiday accident claims.

Since each individual case is different, we can’t always predict how much compensation you could expect to receive. However, a compensation settlement will be valued to include:

          • Compensation for the part of your holiday that was spoilt
          • Compensation for pain and suffering
          • Medical costs and out of pocket expenses you may have incurred
          • Rehabilitation support
          • Loss of earnings
          • Care and assistance

Who Can I Claim Compensation from?

If your holiday was a package holiday, your tour operator is responsible, which means the English or Welsh Courts will deal with your claim; if the case is not settled out of Court. However, some circumstances apply where you’ll need to make your claim against a foreign defendant abroad. Our Holiday Claims Solicitors can help you with this. Typical package holiday providers who we had successfully brought claim against are Thomas Cook Tour Operations Limited, TUI UK Limited (who also trade under First Choice) and Jet2Holidays.

We also help customers pursue accident claims against airlines and cruise liners.

How Long Do I Have to Make a Holiday Accident Claim?

This depends upon the country in which your accident occurred although if it was through a UK Package Holiday company you have 2 or three years, dependent on where the accident took place. You must seek urgent legal advice if your accident happened abroad as the time limits for making a claim vary from country to country. If you don’t act quickly, you could lose the right to make a claim.

We can give you more advice about time limits in the UK when you contact us.

How Long Will My Holiday Accident Claim Take?

We can’t advise at the outset how long it could take for your case to conclude, as it varies in every case. Our Holiday Claims Solicitors aim to conclude a claim within 9-12 months, but more complex cases may take longer, particularly if the injury has catastrophic consequences.

For free legal advice, call our Holiday Claims Solicitors

No Win No Fee

Monday to Friday 8:30am-7:00pm

0808 239 7911

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