Hackney Council Data Breach

Robert Godfrey
Partner, Head of Professional Negligence and Dispute Resolution

Hackney Borough Council is the latest organisation to be hit by what they describe as a “serious cyber attack”. The attack happened on Tuesday 13th October and is continuing to affect its services and systems.

Currently, the extent of the damage is still unknown, but Hackney Council are working with the National Cyber Security Centre (NCSC), the Ministry of Housing, local government and cyber security experts to assess the impact of the attack.

Large cyber attacks like this one can have serious consequences, both for Hackney Borough Council and for people in their ward. If you live in Hackney Borough, it’s important to minimise any potential damage to your personal data from this breach. You can read some of our tips on how to protect your data below.  

For initial legal advice on making a claim for GDPR Data Breach Compensation, get in touch with our Data Breach Solicitors today.

Call us on 08002605010 or request a callback and we will help you.

Has Hackney Council Data Been Breached?

As investigations are ongoing, we don’t yet know if any personal data has been breached. Hackney Borough Council say that the information they have is limited.

At the moment, their focus is on “continuing to deliver essential frontline services, especially to our most vulnerable residents, and protecting data, while restoring affected services as soon as possible.”

So far, it appears that the attack is to do with ransomware, which suggests that residents’ data may have been targeted. A ransomware attack is where hackers take over computer systems and data and demand money in exchange for unlocking them.

Even though it’s not yet clear if any personal data has been breached, the future impact of the cyber attack may not be felt straight away. So if you’re a Hackney Borough resident, it’s important to keep a look out for anything suspicious, such as:

  • Unusual activity on your bank statements
  • An email saying there’s been an unknown or unusual login on one of your accounts

What Should I Do if I Think My Personal Data has been Breached?

  1. The first thing you should do is update your passwords, especially if you use the same one for more than one account.
  2. If you notice anything unusual on your bank accounts, contact your bank or credit card provider and report it to their fraud team.
  3. Wait to hear from Hackney Council – while you may want to contact the council right away, Hackney Council have asked customers to avoid contacting them unless absolutely necessary and have warned customers that their services “may be unavailable or slower than normal, and our call centre is extremely busy”.
  4. If your personal data has been compromised, you should hear from Hackney Council once they have more information. They’ll tell you if there’s anything you need to do next to keep your information and accounts safe.

Making a GDPR Data Breach Claim

If you find out your data was breached by Hackney Borough Council, we could help you. Get in touch with our Data Breach Solicitors for a free legal assessment. We’ll let you know if we think you’ve got grounds for a GDPR compensation claim.

If we can assist with your data breach claim we will do this on a No Win, No Fee basis. 

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