Claiming Compensation for an Accident in the Canary Islands

Nick Harris
Head of Travel Law & Holiday Claims

The Canary Islands have been a hotspot for British holiday makers for years, offering sun, sand and plenty of activities to keep people busy. Tenerife has been named the most popular of the islands, which isn’t surprising given its beautiful beaches, hotels and year-round sunny weather.

We’re likely to see another boom of tourism in the Canary Islands this year as holidays hopefully start to get back to normal and this is something to get excited about. But with more tourism unfortunately comes more risk and it’s important that you know what to do if you suffer an accident abroad.

If you’ve been involved in an accident while on holiday, you’ll understandably be shaken by the experience. Our Holiday Accident Solicitors will listen to your situation and help you set out your next steps.

Call us on 0808 239 7911 or request a callback

What are the Most Common Types of Accidents?

Unfortunately, some resorts and hotels won’t have the right safety processes in place and this can lead to a number of different accidents, some of the most common are:

  • swimming pool accidents – the most obvious reason for this is slippery floors but cracked tiles can also cause trips and falls;
  • bathroom slips;
  • glass doors – some doors will be made from weaker glass which makes tripping or falling nearby particularly dangerous;
  • dangerous balconies – if balconies aren’t properly installed they can become a major hazard.

What Should I do if I Have an Accident in the Canary Islands?

Of course, the most important thing to do if you’ve had an accident on holiday is to get medical help. This should be first priority. But there are some other steps you can take that will help you in future if you decide to make a claim.

  • Report it – it’s important that you tell the hotel you’re staying in about the accident and make sure they’ve reported it in a logbook. If you’re travelling with a tour operator, they should also be told the details of your accident.
  • Note everything down – recording what’s happened while it’s still fresh in your mind can help massively further down the line.
  • Find a Solicitor – a Solicitor can help you break down legal jargon and make sure you’re prepared and informed and every stage of your claims process.
  • Hold onto receipts and pieces of evidence – anything like photos, contact details, or receipts for medication and treatment can help to strengthen your claim.

Is There a Time Limit for Making a Claim?

In the UK, the time limit for making a claim after an accident is usually three years. But depending on where your accident took place, this could vary.

An advantage of going on a package holiday (comprising of transport and accommodation) is that UK laws will apply regardless of where the accident happened.

But if you’ve travelled independently, you’ll need to consider the laws of the island you were visiting. This can make the claims process complicated and create additional stress. Our Holiday Accident Solicitors are experts and will make sure all the relevant time limits are adhered to while submitting your claim.

What Could my Claim be Worth?

How much compensation you’re awarded will depend on your accident, where it happened and the type of holiday. But by using the services of an experienced Solicitor, you can make sure the amount of compensation you receive covers your medical costs and any loss of earnings, as well any future treatment or rehabilitation.

We know your first thought will be getting back to good health, but we’d recommend acting quickly if you decide to make a claim. This will give you more of a chance to get the compensation you deserve.

If you know of other people who’ve also been affected by accidents at the same resort or with the same travel company, making a group claim can help to speed up the process and bring even more validity to your claim.

Get in touch with one of our team for a no-obligation free claims assessment.

For free legal advice, call our Holiday Claims Solicitors

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