Praise for Simpson Millar from postal worker after £10K ankle injury compensation


A postal worker forced from work after a severe ankle injury has praised Simpson Millar for helping her win a compensation claim.

Pothole in the pathway

Approaching Maidstone East station along Station Road one day in May 2010, the postwoman caught her foot on the edge of a large pothole in the pathway directly opposite County Hall.

She fell and sustained a fracture to her right ankle, her injury discovered by X-rays when she later visited Maidstone Hospital.

Medical reports revealed that the postwoman was unable to bear weight for 5 weeks after the ankle injury and needed further care from her friends and family.

Not unexpectedly, she had to take 7 weeks off work, during which period she suffered a substantial loss of earnings. She was also forced to cancel a holiday and missed a series of adult education classes.

Following the accident, we delayed our claim on the postwoman's behalf to monitor how those responsible were dealing with the pothole. Although over the next few months our client regularly took photographs of the pothole, it was still unrepaired a year after the incident.

Able to show that the company in question, South Eastern Railways, did not have in place a reasonable system of maintenance and inspection, we brought a claim against the firm on the basis that it was responsible for the upkeep of the pavement area.

On investigating the accident and considering the photographs, the defendant admitted liability and agreed to pay our client £9,084.25, including loss of earnings.

After the case, our client warmly praised our contribution. "I would recommend anyone to use Simpson Millar Solicitors," she said. "I found them to be very professional and friendly in all my dealings with them, I was able to contact them if I had any questions and they made a difficult time for me much easier. I was kept informed at every stage of the proceedings and I was very happy with the way that my claim was dealt with."

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