Postman's wrist hurt by runaway van – who is to blame?


A postal worker has won personal injury compensation from Royal Mail following an accident in which a runaway delivery van collided with his vehicle.

Accident at Work

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On 10 November 2011, the 52 year-old was sitting in his van at his depot completing paperwork when his vehicle was struck by a fellow employee's vehicle - he sustained an injury to his wrist.


On the instructions of the postal worker's union, the CWU, we wrote to Royal Mail alleging negligence and breach of statutory duty.

The employer had failed to provide a safe place of work. Adequate supervision was also obviously lacking, so much so that the worker was clearly exposed to a foreseeable risk of injury.

Royal Mail was responsible

It was important that Royal Mail be held accountable for the injury and losses suffered by the postal worker. This man suffered a broken right wrist which required an operation, a situation that undoubtedly impacted upon his ability to carry out his job.

For this reason we sought – and were able to obtain – a fair settlement from the employer of £7,500.

Top tips to take away:

  • Many workplaces pose risks to workers. Even if equipment is operated by someone else, it's your employer's responsibility to make sure everything's in good order
  • You might be able to claim damages from your employer if you're injured at work – and remember, it's the employer's insurers who pay, so there should be no comeback on you

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