Falling ladder wins holidaymaker's £2,750 claim for leg injury


A woman holidaying in Cornwall who was knocked over by a falling ladder has been awarded damages against a car park management firm.

The holidaymaker, who lives in Abergavenny, Monmouthshire, was in a car park serving Watergate Bay on the north Cornish coast when the accident happened in June 2012.


Having just parked her vehicle, the holidaymaker needed to use the car park's ticket machine. As she approached the machine, she was hit by a falling ladder which had been left unsecured against a pole.

The ladder struck the holidaymaker across both of her legs and knocked her to the ground. The 62 year-old pensioner sustained soft tissue injuries and bruising. Her legs badly swollen, she was later forced to obtain ongoing treatment closer to home at Nevill Hall Hospital, Abergavenny.

Management firm liable

Although maintenance workers were present in the car park, they had left the ladder unattended – an important factor in claiming damages against Parkingeye, the car park's management company.

We wrote to Parkingeye alleging the firm was at fault because its employees had left the ladder against the pole unattended, unsecured and in a dangerous position.

In allowing the ladder to fall directly onto our client and failing to follow proper guidelines, they had exposed our client to risk of injury. More broadly, they had failed to operate a safe system and place of work.

Off work without pay for a fortnight

With symptoms lingering for some time after the accident, our client was forced off work for 2 weeks, for which she lost a fortnight's wages. She also incurred a number of incidental expenses.

Shown a medical report on our client's injuries and taking on board the negligence of its employees, Parkingeye agreed a compensation settlement of £2,750.

Simpson Millar LLP "professional yet personal"

Delighted with the support she received from Simpson Millar, our client said we had provided a "very good service" with a "professional yet personal touch, keeping me up to date at every stage of my claim".

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