Injured in an accident abroad?


If you or a member of your family has received an injury due to an accident abroad, you may find the following information helpful.


Are there time limits for pursuing a claim?


  • This depends upon the country in which your accident occurred.

Who do I sue?


  • The Tour Operator which means the English Courts will deal with your claim. However, some circumstances apply where you will sue the responsible party or establishment direct. Simpson Millar LLP will help you with this.

What happens next?


It is vital that you receive specialist advice. We will ensure that your case progresses swiftly and efficiently with exceptional client care standards adhered to throughout the duration of your claim.


Upon instruction you will:


  • receive a free initial consultation to discuss your claim for any holiday accident or illness
  • have an assigned specialist solicitor with the expertise to handle your claim and who will investigate and collate evidence for your case
  • receive regular updates to keep you informed
  • feel safe and secure in the knowledge that we will negotiate the best possible settlement terms, for your case to arrive at your desired conclusion

How much compensation will I receive?


You have to take into account many factors, when advising at the outset the amount of compensation receivable. We treat all clients’ claims individually and as such, until in receipt of medical evidence, we cannot provide definitive answers to this question.


Upon receipt of the evidence we shall provide you with a clear indication as to the likely amount of damages you can expect to receive and seek your approval of this.


How long will the claim take?


We cannot advise at the outset as to the likely timescale for cases due to the amount of time Tour Operators can take when gathering information from foreign countries. We aim for a swift conclusion of your claim without compromising on exceptional legal service and advice, so we assure you that your claim will progress as quickly as reasonably possible.


Who pays my legal fees?


We will deal with your case on a “no win no fee” basis, otherwise known as on Conditional Fee Agreement basis. This means on successful completion of your claim we will claim your legal fees back from the losing party, and you will receive 100% of your compensation award.


What should I do?


Simple steps for making a claim


  • Report the incident to the hotelier
  • Report the incident to your tour operator
  • Do not accept any financial offers of compensation until you have sought legal advice
  • Take photographs or video footage
  • Obtain details of other holiday makers affected by the incident/illness
  • Obtain witness details
  • Seek medical attention
  • Contact Simpson Millar LLP immediately to obtain advice and information about how to pursue a claim

Contact us now to discuss how we can help you by completing our, no obligation, online enquiry form and we will call you back or you can call us directly on 0844 858 3300.



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Simpson Millar LLP has offices in Birmingham, Bristol, Cardiff, Leeds, London, Manchester and Wimbledon.