Food Poisoning on Holiday Claims

Illness Abroad Compensation

Have you or your family have been struck by illness or sickness on holiday or by a food poisoning outbreak at a hotel. Call our no win no fee Holiday Compensation Specialists and claim compensation today.

Specimen Jar by Hotel Swimming Pool depicting testing for illness

Food poisoning on holiday is mainly caused by a bacterial infectionit is not an airborne virus or a bug as tour operators will claim.

Anyone who has suffered from food poisoning on holiday abroad will know only to well what a horrible experience it is. The last thing you want is your holiday ruined by illness especially if you have young children.

Hotels can easily prevent it, but...

Food poisoning on holiday can be easily avoided if food is cooked thoroughly and basic food hygiene practices are followed. Food poisoning at hotels is unacceptable.

Do not accept any offers of compensation until you have taken legal advice from a specialist food poisoning solicitor as you could undervalue your claim.

Information is set out below as a guide to the common food poisoning symptoms and the different types of illness you may pick up whilst on holiday abroad.

Holiday Food Poisoning Symptoms

Food poisoning can develop rapidly and within an hour or slowly and over a matter of weeks depending on the infection.

Typical symptoms of food poisoning on holiday abroad include:

Mild or severe diarrhoea – stomach cramps – fever – lethargy – loss of appetite – aching muscles and joints – headaches – dizziness and confusion – vomiting – flu symptoms – rigors – hot and cold chills – a stiff neck.

But food poisoning can also lead to more serious secondary conditions such as an Irritable Bowel Syndrome, Reactive Arthritis or Chronic Fatigue Syndrome.

Holiday Food Poisoning Illnesses

The most common type of holiday illness and sickness our Claims Team deal with as a result of poor hotel hygiene or food poisoning include:

  • Salmonella: is known to cause Reiter’s Syndrome or a "reactive arthritis" – symptoms include joint pain and eye irritation and pain passing water. Most joints may be affected but the pain and is most commonly experienced in fingers, toes, knees, ankles and hips. Most people recover within a year but in some cases leads to chronic arthritis.
  • Ecoli
  • Campylobacter: can cause serious secondary conditions such as Guillain-Barré Syndrome - a disorder where the body's immune system attacks the nervous system which can lead to paralysis
  • Dysentery/Shigella: can cause bacteria to enter the blood stream leading to seizures due to high fever particularly in children under the age of two years.
  • Cryptosporidium

If you have been diagnosed with food poisoning whilst on holiday abroad get in touch now with our holiday compensation Specialists who can help you make a claim.

Unusual Illnesses

Simpson Millar LLP’s Holiday Claims Specialists also pursue food poisoning and illness claims involving unusual diseases such as:

  • Typhoid
    • Caused by the bacterium Salmonella typhi. It is passed on by the ingestion of food or water contaminated with faeces from an infected person Note: ice cubes are a potential source and so is salad washed in tap water
    • Typhoid does not affect animals and therefore transmission is only from human to human
    • Typhoid can only spread in environments where human faeces or urine are able to come into contact with food or drinking water
  • Amoebic Dysentery
    • Amoebiasis is usually transmitted by the faecal-oral route but can be transmitted indirectly through contact with dirty hands or objects ie door knobs, food handling utensils, toilet handles
    • Amoebic dysentery is often confused with "traveller's diarrhoea" because of its prevalence in developing nations. In fact, most traveller's diarrhoea is bacterial or viral in origin
  • Giardia lamblia
    • Giardia infection can occur through ingestion of contaminated water, food, or by the faecal-oral route (through poor hygiene practices)
    • The Giardia cyst can survive for months in warm water and therefore can be present in contaminated wells and water systems, especially stagnant water sources such as naturally occurring ponds, pools and storm water storage systems
    • It may also occur in city reservoirs and persist after water treatment, as the Giardia cysts are resistant to conventional water treatment methods such as chlorination
    • In addition to waterborne sources, faecal-oral transmission can also occur, for example in children’s holiday clubs, where children may have poor hygiene practices. Those who work with children are also at risk of being infected, as are family members of infected individuals
    • Giardia affects humans, but is also one of the most common parasites infecting cats, dogs and birds
  • Norovirus
    • Noroviruses are transmitted directly via person to person or indirectly via contaminated water and food
    • The source of waterborne outbreaks may include water from tap water supplies, wells, swimming pools and ice machines
    • Shellfish and salads are the foods most often implicated in Norwalk outbreaks. Ingestion of raw or insufficiently steamed oysters poses a high risk for infection with the Norwalk virus
    • Foods other than shellfish can be contaminated by ill food handlers
  • Hepatitis A
    • Most commonly transmitted by the faecal-oral route via contaminated food or drinking water
    • In developing countries, and in regions with poor hygiene standards, the incidence of infection with this virus is high

Foreign Countries

Our Holiday Compensation Specialists pursue compensation claims on behalf of holiday makers returning ill with food poisoning from:

These holiday destinations are featured by the UK’s leading tour operators including:

  • Airtours Holidays
  • Kuoni
  • Crystal Holidays
  • Direct Holidays
  • First Choice Holidays
  • Balkan Holidays
  • Libra Holidays
  • Monarch Holidays
  • Virgin Holidays
  • Royal Caribbean
  • Saga Holidays
  • Thomas Cook Holidays
  • Thomson Holidays
  • Olympic Holidays

All of whom offer summer and winter all-inclusive hotel package holidays.

Preventing Food Poisoning on Holiday

Holiday sickness caused by food poisoning is preventable:

Sanitation and good hygiene practices are the critical measures that can be taken to prevent food poisoning.

  • Food handling staff should wash their hands regularly
  • Raw and cooked meats should not be allowed to cross-contaminate
  • Food should be cooked thoroughly, and
  • Vegetables and salads washed in clean water
  • Food work surfaces and cutting boards should be disinfected
  • Eggs which carry the salmonella bacteria should be stored and prepared separately
  • Chicken should be cooked at a temperature of at least 170 degrees and never served pink or bloody. Thigh meat should be cooked at least 180 degrees
  • Salmonella, Ecoli and Campylobacter are usually caused by poor food hygiene standards
  • Cryptosporidium and Giardia lamblia are caused by contaminated water

Food Poisoning on Holiday Compensation Enquiry

If your family has been affected by illness at a hotel or onboard a cruise-ship then please contact our Holiday Claims Specialists today for free advice. Our Holiday Food Poisoning Claims Team offer a "no win no fee" service.

Call Freephone: 0808 145 1353 or complete our online enquiry form and we will get in touch with you.


Latest News

Get In Touch

Nick Harris - Head of International Travel Law - Manchester

Nick Harris
Head of Holiday Travel Claims (Consumer)

View profile

Meet the Team