Accident Abroad FAQs

Injured on Holiday - Accident Abroad?

Frequently Asked Questions

If you or a member of your family has been the victim of an injury or accident abroad, you may find the following information helpful if you are contemplating making a compensation claim.

Medical Kit on a beach depicting holiday accidents claims

Are there time limits for making a holiday accident compensation claim?

Yes. This depends upon the country in which your accident occurred. You must seek urgent advice if your accident happened abroad as the time limits for pursuing a compensation claim vary from country to country. If you do not take urgent steps you could lose the right to pursue your compensation claim.

Who do I sue for my holiday injury?

If your holiday was a package holiday your Tour Operator is responsible which means the English or Welsh Courts will deal with your claim. However, some circumstances apply where you will need to pursue your claim against a foreign defendant abroad. Simpson Millar LLP Solicitors can help you with this.

What should I do after my accident abroad?

Simple steps for making a holiday accident claim:

  • Report your accident to the hotel or service provider
  • Report your accident to your tour operator and ask for a written accident report
  • Do not accept any financial offers of compensation until you have sought legal advice
  • Take photographs or video footage
  • Obtain details of other holiday makers affected by the incident
  • Obtain witness details - names and addresses
  • Seek medical attention
  • Contact Simpson Millar LLP immediately to obtain free advice and information about how to pursue a holiday accident compensation claim

It is vital that you receive specialist legal advice. Simpson Millar LLP will ensure that your case progresses swiftly and efficiently with exceptional client care standards adhered to throughout the duration of your accident abroad claim.

Upon instruction you will:

  • receive a free initial consultation with a Holiday Claims expert to discuss the merits of your holiday accident or injury claim
  • have assigned your own dedicated specialist Holiday Claims Solicitor with the expertise to handle your claim and who will investigate and collate evidence for your holiday accident case to succeed
  • receive regular updates to keep you informed of the progress in your holiday claim
  • feel safe and secure in the knowledge that we will negotiate the best possible settlement terms, for your case to arrive at a satisfactory conclusion

How long will my holiday accident claim take?

We cannot advise at the outset as to the likely timescale for cases due to the amount of time Tour Operators can take when gathering information from foreign countries.

We aim to conclude a claim within 9-12 months but more complex cases may take longer.

We aim for a swift conclusion of your accident abroad claim without compromising on exceptional legal service and advice, so we assure you that your claim will progress as quickly as reasonably possible.

Who pays my legal fees?

We may deal with your Accident Abroad Compensation case on a "no win no fee" basis, otherwise known as a Conditional Fee Agreement.

Call our Accident Abroad Specialists today to find out how we can help you on 0808 145 1353 or simply send us your enquiry via email using our online enquiry form and we will get back to you.

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Nick Harris - Head of International Travel Law - Manchester

Nick Harris
Head of Holiday Travel Claims (Consumer)

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