Cryptosporidium Abroad Claims

Claim Compensation for Holidays ruined by Cryptosporidium

The Facts

The holiday illness bug Cryptosporidium infects many travellers particularly those who spend their foreign holidays in and around hotel swimming pools. The medical term for the condition caused by this holiday illness bug is Cryptosporidiosis.

Women feeling ill depicting Holiday Illness

How could I catch it?

Cryptosporidiosis is normally passed to holiday makers from:

  • Hotel food handlers - cryptosporidium infection spreads very rapidly from person to person, or
  • Consuming infected water or swimming pool water in hotels abroad, or
  • Drinking infected milk and eating raw or uncooked meat

Can I claim if I have Cryptosporidium?

Holiday claims for cryptosporidium can be difficult and complex and you will require the skills and tenacity of a holiday claims expert specialising in this area of law. Complaining to your travel provider directly could inevitably lead to frustration - anger and delay. They may also attempt to under settle your claim by offering holiday vouchers and gestures of goodwill at a fraction of your illness claim's true value.

Report It & Collect Evidence

If you suffer sickness on holiday and are aware of other hotel guests being ill then collect names and telephone numbers, and ensure you take photographs of the dirty swimming pool to highlight its un-cleanliness. Report your concerns and document them on a complaint form – insist on having a carbon copy of your complaint.

If you have experienced this debilitating illness during a holiday, or upon your return, your tour operator is likely to deny liability and avoid compensating you. Simpson Millar LLP's Specialist Holiday Claims Team will help you fight for the holiday compensation that you rightly deserve.

Suffered illness? Get in touch with our Cryptosporidium Claims Lawyers today if you suffered from this infection whilst on a holiday abroad.

Excuses Tour Operators’ Use to Avoid Paying Compensation

As a Tour Operator we are not an insurer against tourists contacting some illness as a result of using communal bathing facilities. The major source of cryptosporidium infection is the ingestion of faecal matter discharged into a pool as a result of a liquid (never solid) faecal accident which is unlikely to be detectable to the naked eye. No amount of backwashing, flocculation and/or filtration can eradicate such contamination at the time it is most likely to affect another person using the pool.


The disease: Travellers are usually infected by water contaminated by faecal matter and unhygienic practices. Whilst the infection is commonly waterborne, it can also be spread from hotel food and infected food handlers.

Symptoms include: Profuse, watery, and very offensive stools, cramping, abdominal pain, vomiting and loss of appetite are common. Those who are infected often loose a significant amount of weight.

Usual incubation period for Cryptosporidiosis: 2 to 14 days.

Duration of holiday illness: May last for 2 to 3 weeks, sometimes as long as 5 to 6 weeks.

Preventing Cryptosporidium Outbreaks: Tour operators and hotels should ensure that pool water is crystal clear, that pools are cleaned regularly, and are subjected to regular and modern filtration techniques!

Hotels should have, and holiday makers should be made aware of, procedures for handling faecal/vomit accidents to reduce the likelihood of a cryptosporidium outbreak.

Hotels should exclude symptomatic individuals from food handling to avoid the spread of Cryptosporidium via the faecal-oral route.

Cryptosporidium Illness - Hotel Watch

Swimming Pool Illness and Cryptosporidium Outbreaks?

Our Holiday Division monitors hotels and resorts for reports of poor hygiene practices and outbreaks of waterborne illnesses.

Holiday makers who suffer sickness on holiday can call our office today on Freephone 0808 145 1353 for initial free advice. Our Holiday Compensation Team are waiting for your call.

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Nick Harris - Head of International Travel Law - Manchester

Nick Harris
Head of Holiday Travel Claims (Consumer)

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