Claim Compensation if your Holiday was ruined by Cryptosporidium
Cryptosporidium Holiday Illness Facts – How this Parasite Infects Hotel Pool Water
The holiday illness bug Cryptosporidium infects many travellers
particularly those who spend their foreign holidays in and around hotel swimming
pools. The medical term for the condition caused by this holiday illness bug is
Cryptosporidiosis is normally by holiday makers from:
- Hotel food handlers - cryptosporidium infection spreads very rapidly from person
to person, or
- Consuming infected water or swimming pool water in hotels abroad,
- Drinking infected milk and eating raw or uncooked meat
Claiming Compensation if you suffer Cryptosporidiosis on Holiday
How do you claim compensation if your holiday was ruined by illness?
Holiday claims for cryptosporidium are difficult and complex and you will require
the skills and tenacity of a holiday claims expert specialising in this area. Complaining
to your travel provider directly will inevitably lead to frustration - anger
and delay. They may also attempt to under settle your claim
by offering holiday vouchers and gestures of goodwill at a fraction
of your illness claim's true value.
If you have experienced this debilitating illness during a holiday,
or upon your return, your tour operator is likely to deny liability and avoid compensating
you. Simpson Millar LLP's Specialist Holiday Claims Team will help you fight for
the holiday compensation that you rightly deserve.
Suffered illness? Get in touch with our Cryptosporidium Claims Lawyers today if
you suffered from this infection whilst on a holiday abroad:
Call now on 0808 145 1353 or complete our no-obligation
online enquiry form
Excuses Tour Operators’ Use to Avoid Paying Compensation
As a Tour Operator we are not an insurer against tourists contacting some illness
as a result of using communal bathing facilities. The major source of cryptosporidium
infection is the ingestion of faecal matter discharged into a pool as a result of
a liquid (never solid) faecal accident which is unlikely to be detectable to the
naked eye. No amount of backwashing, flocculation and/or filtration can eradicate
such contamination at the time it is most likely to affect another person using
Cryptosporidium Outbreaks – Latest News from the Courts
"I consider that Thomson’s had a duty to warn its guests once the problem had been
identified. The hotel was also under a duty to warn."
"There are obvious and foreseeable risks for guests, particularly for children.
The attitude that the travel company knows bests is (as this case demonstrates)
misconceived….I formed the view that the decision was probably largely motivated
by commercial considerations. I find that there was a breach of a duty to warn,
and that the Defendant is liable."
HHJ Worster, Birmingham County Court, in the judgment of Eldridge and 55 Others v TUI UK Limited – handed down 14th January 2011
If you suffer sickness on holiday and are aware of other hotel guests being ill
then collect names and telephone numbers, and ensure you take photographs of
the dirty swimming pool to highlight its un-cleanliness. Report your
concerns and document them on a complaint form – insist on having a carbon copy
of your complaint.
Information for Holiday Makers about Cryptosporidium
The disease: Travellers are usually infected by water contaminated
by faecal matter and unhygienic practices. Whilst the infection is commonly waterborne,
it can also be spread from hotel food and infected food handlers.
Symptoms include: Profuse, watery, and very offensive stools, cramping,
abdominal pain, vomiting and loss of appetite are common. Those who are infected
often loose a significant amount of weight.
Usual incubation period for Cryptosporidiosis: 2 to 14 days.
Duration of holiday illness: May last for 2 to 3 weeks, sometimes
as long as 5 to 6 weeks.
Preventing Cryptosporidium Outbreaks: Tour operators and hotels
should ensure that pool water is crystal clear, that pools are cleaned regularly,
and are subjected to regular and modern filtration techniques!
Hotels should have, and holiday makers should be made aware of, procedures for handling
faecal/vomit accidents to reduce the likelihood of a cryptosporidium outbreak.
Hotels should exclude symptomatic individuals from food handling to avoid the spread
of Cryptosporidium via the faecal-oral route.
Cryptosporidium Illness - Hotel Watch
Swimming Pool Illness and Cryptosporidium Outbreaks?
Our Holiday Division monitors hotels and resorts for reports of poor hygiene practices
and outbreaks of waterborne illnesses.
Cryptosporidium Holiday Illness Enquiry
Holiday makers who suffer sickness on holiday can call our office today on Freephone
0808 145 1353 for initial free advice. Our Holiday Compensation Team
are waiting for your call.