About our legal helpline
Simpson Millar LLP has over 7 years experience of providing a legal helpline to many trade unions and membership organisations.
The helpline provides:
- an invaluable source of quick legal support and high quality, accurate legal advice at an extremely economical rate
- access to excellent customer service skills
A member in Kent had received an illegal parking ticket; we were able to advise him through the appeals process and recovering £260 from the refund department when they delayed in paying him his award.
We operate a 2 tier system based out of our Leeds office:
- Staffed by highly trained customer care personnel the caller's problem is properly understood from the beginning and extensive note taking considered essential to ensure that the proper advice is given straightaway. All personnel have legal knowledge of the most common problems eg motoring offences, employment law matters, disputes with neighbours etc
- Our second tier deals with the more complex legal issues. Our large network of highly experienced lawyers support the customer service team in a wide variety of fields eg matrimonial disputes, wills, probate, accidents or general litigation. Our knowledge extends over 60 areas of law
When a member in Cardiff was falsely accused of leaving the scene of an accident he could not afford the upfront fees of his local solicitors. We were able to give him initial advice and arrange for an expert motoring solicitor to represent him at an affordable rate which was payable by instalments.
Our legal helpline is available to trade unions and organisations for the benefit of their members.
Contact us now to discuss how we can help you by completing our, no obligation, online enquiry form and we will call you back or you can call us directly on 0844 858 3200.
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