Simpson Millar LLP Solicitors in Birmingham, Bristol, Cardiff, Gateshead, Leeds, London, Manchester & Wimbledon

Industrial deafness, noise induced hearing loss and acoustic shock compensation


Industrial and occupational deafness compensation claims became possible in 1963 when the Government confirmed that noise in the workplace could cause hearing loss and/or tinnitus. Since this time employers have had a legal duty to assess and monitor the level of noise within the work place and to protect their employees from excessive exposure.


"Simpson Millar LLP Solicitors has recovered in excess of £1 million in compensation for victims of noise induced hearing loss. We also work closely with leading Ear Nose and Throat specialists in the UK."


Call us now on 0800 195 4365 or use our free, no obligation, online enquiry form to register for a call back from our Industrial deafness compensation team.


Simpson Millar provides ‘expert service’ on a high volume of employers’ liability claims, particularly from union members, and is currently acting in asbestos-related litigation. Phillip Gower is a ‘dedicated lawyer with sound all-round knowledge of his subject’.

Legal 500 2010


Industrial/occupational deafness compensation claims


Employers must show that they have taken reasonable action to decrease the noise levels where any noise is assessed as excessive. If the Employer cannot restrict the noise levels they have to offer hearing protection devices.


Lots of employers have ignored or failed to follow the guidance issued by the Government resulting in many of employees suffering with industrial deafness. Therefore, if you receive a diagnosis of industrial deafness or believe that you have suffered hearing loss and were exposed to noise during the course of your employment then you may be entitled to receive compensation for your injuries.


Acoustic shock compensation


Telephone operators are most at risk of acoustic shock which is the term that refers to short, sharp bursts of high frequency/intensity audio sounds through telephone headsets.


"Simpson Millar LLP Solicitors has been handling acoustic shock cases since the early 1990s and has successfully acted for many workers."


Time limits


There is a 3 year time limit on all claims for industrial deafness/tinnitus from the date you knew or ought to know you were suffering with the condition. It is important that you contact a solicitor as soon as possible to seek legal advice.


Our client worked as a call handler for a telecoms company. He was subject to 3 separate acoustic shocks through his headset. There had been a failure on the part of his employers to provide fender units on the telephone system to prevent excessive noise, and to reduce the risk of acoustic shocks. Our client's employers were on notice that there had been previous incidents of acoustic shocks but had not taken adequate steps to reduce the risk of injury.

Our solicitors recovered £160,000 in damages for him.


Make a no-obligation enquiry


Contact our industrial deafness team of solicitors now on freephone: 0800 195 4365 or complete our online enquiry form and we will get in touch with you.


The employee started with BT and their predecessors in title in 1972 as a service engineer. He was exposed to noise initially whilst working within the exchange construction department. He was required to put in equipment and build in commission. He was exposed to loud noise whilst working next/near to the exchanges which were being operated. These were the mechanical exchanges which produce noise on a regular basis. Our client worked throughout the day in the exchanges without any hearing protection.

In addition he was exposed to noise after he left the exchange construction department and became a customer engineer. He was responsible for fitting lines from the exchanges to telephone points in residential and commercial businesses. This included the use of the amplifier and tone sets which were later to be discovered faulty. Our client used the amplifier and tone sets to establish a line was in place and then test the line on a daily basis and could be using the testing equipment up to 50 times plus per day through out each day. He was exposed to noise on this basis on a regular basis throughout his employment. An investigation during our clients employment found that the amplifier and tone set was faulty and dangerous. He received £19,000 in compensation.



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