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Mis-selling of Payment Protection Insurance Policies


Have YOU been mis-sold a PPI?


Do you think you have been mis-sold a Payment Protection Insurance (PPI) policy? Perhaps on your credit card, a bank loan or even your mortgage? Mis-selling of PPI policies is very common, which is why we have established an expert PPI Claims team to help you make a claim for any mis-sold PPI policies you have.


We offer our expertise to you on a "no win no fee" basis. Our PPI Claims Team will take the stress out of the mis-sold PPI compensation claims process and help you gain the compensation you deserve after your mis-selling ordeal.


Key Information:



For a no-obligation chat call 0800 634 1629 or
complete our online enquiry form.


You may be a victim of PPI mis-selling if:


  • You were out of work, self-employed or retired when the PPI was sold to you eg you cannot make a claim so it’s effectively worthless
  • You were forced to take out the policy to obtain a loan or other finance – you should have been given the option to get your PPI policy from another supplier
  • You were not asked if you already had a similar policy in place. (If you already had loans, a mortgage or other financial arrangements, you may well have already been covered, or free to use another supplier)
  • You were not told about any circumstances which may prevent you from making a claim
  • You were not informed that PPI is available from other sources
  • You paid a lump sum for the PPI without being informed that you could pay it on a monthly basis
  • You did pay a lump sum, but then paid the loan off early without a refund of your PPI premium
  • You increased your borrowing and automatically had your PPI payments increased
  • The Terms & Conditions of the policy were not clearly explained to you
  • You felt under pressure to buy Payment Protection Insurance from your supplier

If you think you fit into one of the categories above, contact our specialist Mis-sold PPI Compensation Claims team today on 0800 634 1629 or complete our no obligation online enquiry form.


How can I claim compensation for being mis-sold Payment Protection Insurance?


  • You can try to handle your PPI Claim for compensation yourself, but it’s a daunting task with very little hope of success. The Financial Ombudsman Service may offer you some help; OR
  • You can call Simpson Millar LLP Solicitors and talk to the PPI Claims team with specialist expertise in the Mis-sold PPI compensation claims field.

Time Period for Bringing Mis-sold PPI claims


The dates when you took out the payment protection insurance policy are important as there is a strict time limit as to when you can bring a claim. In general for claims involving payment protection insurance mis-selling, there is a 6 year time limit, meaning that you can only claim if the alleged mis-selling occurred within the last 6 years.


Potentially if the policy accompanies a secured loan or a mortgage the time limit potentially will be extended to 12 years. However this depends upon your individual circumstances.


Can Loans/ Payment Protection Insurance Policies which have been repaid be claimed against?


It is possible to bring a claim alleging mis-selling of the payment protection insurance policy even if the loan has been repaid which the payment protection insurance policy accompanies. The important issue is the period of time since the payment protection insurance policy was taken out. In general for claims involving payment protection insurance mis-selling, there is a 6 year time limit, meaning that you can only claim if the alleged mis-selling occurred within the last 6 years.


Potentially if the policy accompanies a secured loan or a mortgage the time limit potentially will be extended to 12 years. However this depends upon your individual circumstances.


We only take on PPI claims where the amount of the claim is greater than £500.00 otherwise we are unable to recover our costs. If the policy has only recently been taken out and the amount of the payments appertaining to the payment protection insurance policy amount to less than £500.00 then we will be unable to pursue the claim.


How much will I have to pay?


The charge for our extensive professional expertise and the "no win no fee" services of a specialist Mis-sold PPI Claims team is just 25% + VAT on any successful PPI claims.


Please note: VAT is only charged on 25% of your compensation amount for the mis-selling of PPI and not on the entire amount of compensation you will receive. So if you received £1,000 in compensation our fee would be £250 + VAT (£293.75)


Why choose us?


Our PPI claims experts have helped many people claim back money following mis-selling practices. Why not let them help you too?


Mr P contacted us in August 2009 regarding his payment protection insurance mis-selling claim against a well known high street Bank. We managed to negotiate a settlement by October 2009 of £3,711 on behalf of Mr P. We successfully argued on his behalf that the high street Bank had failed to advise Mr P that he could obtain a more appropriate policy from an alternative insurance policy provider. The policy was a single premium policy which failed to adequately provide protection to him. Mr P was refunded £3,711 for the mis-selling of the PPI policy by the Bank.


Mr G telephoned us in October 2009 regarding a payment protection insurance mis-selling claim. We obtained a settlement offer from his payment protection insurance policy provider in December 2009 of £2,800. Mr G already had a benefits package in place at the time he was mis-sold the PPI policy. Our PPI Claims team were able to successfully argue on Mr G’s behalf that the payment protection insurance policy had been mis-sold to him.


Mrs S contacted us in March 2009 with regards to a potential mis-sold payment protection insurance policy claim. Whilst conducting investigations into the matter, it became apparent that Mrs S was sold a policy whereby the terms and conditions were not explained to her and she was unaware of the nature of the policy. Furthermore, Mrs S was also informed that her loan would only be granted if she took out a payment protection insurance policy and that the loan would be potentially more expensive without the policy thereby causing her a detriment. The company who sold the policy to Mrs S offered to make a full refund of all premiums paid under the policy within a few months of our letter of claim being sent and the matter has now been settled for £1,888.



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