Defective Product Claims

Have you suffered an injury as a result of a faulty product in the last 3 years?

You could have a case to claim compensation for your injury which was caused by the faulty product.

Defective, broken products - Personal Injury Claims

Our solicitors provide a "no win no fee" service, and have years of experience in recovering defective product compensation from both retailers and manufacturers.

  • Laws exist protecting anyone who has received an injury by a faulty product, not just the purchaser
  • If you have suffered loss of earnings, you could receive substantial compensation awards for injuries suffered as a result of a product

Key Information:

What is a defective product?

  • A product is defective if it is not as safe as any reasonable person would expect
  • This does not just mean physical problems with it causing injury, but also covers any damage caused due to inaccurate instructions, or by the suitability of the product for the purpose it is advertised

A product is defined as any goods, foods, component parts (even blood has been classed as a product). The definition is so wide, it covers almost anything we use. Recent defective product compensation cases include:

  • child seats
  • trilucent breast implants
  • hair removal treatment
  • sofas
  • cosmetics
  • medications and drugs

Who can claim compensation?

  • Anyone injured by a defective product
  • You do not need to have purchased the item yourself, if you have:
    • received an injury by something given to you, or
    • by somebody else using a it,

you can make a claim. For example, you could claim compensation if you became injured by a defective tyre from a passing car.

Who can I make a defective product claim against?

  • The manufacturer
  • Anyone who supplied the item, imported it into the UK, or put their name to the it, such as, ‘Own Branders’

Group actions

  • If a number of people suffer similar injuries in a similar way you can pursue a group or ‘class action’
  • Cost effective way of making a claim against a manufacturer or retailer on behalf of a large number of people
  • Our solicitors have extensive experience in successfully pursuing defective product large scale claims

How do I make a claim?

  • Contact us immediately
  • Keep the original packing and retain the receipt, if available for the defective product
  • Keep a note of the symptoms and any treatment received
  • Take photographs of the injury
  • Make a list of the expenses you incur, such as: loss of earnings, medical costs, travelling expenses to and from the hospital

Why choose us?

We guarantee:

  • Professional, supportive and friendly service
  • Impartial and prompt expert legal advice

Make a defective products compensation enquiry

There are strict time limits for pursuing compensation for defective products, so please contact our helpline on freephone: 0808 129 3320 or alternatively complete our quick enquiry form and a member of our staff will contact you.

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Bryan Nott - Director of Personal Legal Services - Birmingham

Bryan Nott
Director of Personal Legal Services

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