Injuries from a defective product


Have you suffered an injury as a result of a defective product in the last 3 years?


If so, you could have a potential compensation claim. At Simpson Millar LLP we provide a "no win no fee" service, and have years of experience in recovering compensation from both retailers and manufacturers.


  • Laws exist protecting anyone who has received an injury by a defective product, not just the purchaser
  • If you have suffered loss of earnings, you could receive substantial compensation awards for injuries suffered as a result of a defective product

What is a defective product?


  • A product is defective if it is not as safe as any reasonable person would expect
  • This does not just mean physical problems with the product causing injury, but also covers any damage caused due to inaccurate instructions, or by the suitability of the product for the purpose it is advertised

A product is defined as any goods, foods, component parts (even blood has been classed as a product). The definition of a product is so wide, it covers almost anything we use. Recent cases include defective:


  • child seats
  • trilucent breast implants
  • hair removal treatment
  • sofas
  • cosmetics
  • medications and drugs

Who can claim?


  • Anyone injured by a defective product
  • You do not need to have purchased the defective product yourself, if you have:
    • received an injury by something given to you, or
    • by somebody else using a defective product,
  • you can make a claim. For example, you could claim if you became injured by a defective tyre from a passing car.

Who can I make a claim against?


  • The manufacturer
  • Anyone who supplied the defective product, imported it into the UK, or put their name to the product, such as, ‘Own Branders’

Group actions


  • If a number of people suffer similar injuries in a similar way you can pursue a group or ‘class action’
  • Cost effective way of making a claim against a manufacturer or retailer on behalf of a large number of people
  • Simpson Millar LLP has extensive experience in successfully pursuing such large scale claims

What should I do next?


  • Contact us immediately
  • Keep the original packing and retain the receipt, if available
  • Keep a note of the symptoms and any treatment received
  • Take photographs of the injury
  • Make a list of the expenses you incur, such as: loss of earnings, medical costs, travelling expenses to and from the hospital

We guarantee:


  • 100% compensation
  • No cost or expense payable by you
  • Professional, supportive and friendly service
  • Impartial and prompt expert legal advice

There are strict time limits for pursuing such claims, so please contact our helpline on 0844 858 3200 or alternatively complete our quick enquiry form and a member of our staff will contact you within 24 hours.


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Simpson Millar LLP has offices in Birmingham, Bristol, Cardiff, Leeds, London, Manchester and Wimbledon.