Reports of a Further Illness Outbreak at Tenerife Holiday Village

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Simpson Millar's Holiday Claims experts have heard reports of a further illness outbreak at the Be Live Family Costa Los Gigantes Hotel in Tenerife, known as the Tenerife Holiday Village over summer months.

Holiday buffet can spell danger

Holiday Illness Continues at Tenerife Hotel

The package holiday is being provided by tour operators including First Choice and Thomson holidays, and is advertised as a 4 star family destination.

But unfortunately, we're hearing reports that guests are being struck with diarrhoea and vomiting bug. There are concerns that hygiene standards at the hotel are slipping; both with regards to food and general cleanliness.

Common causes of holiday illness include:

  • Cryptosporidium – A parasite transferred by the faecal-oral route. It's spread through water - for example through poorly maintained pools, or from food that has been washed with contaminated water.
  • Salmonella – A food poisoning infection most often caused by undercooked hotel food and poor hygiene practises.
  • Campylobacter – A type of food poisoning spread through undercooked food or from birds coming into contact with uncovered food.


These illnesses must be taken seriously as they not only have the potential to ruin your holiday – they can leave you suffering from lifelong secondary conditions such as reactive arthritis, chronic fatigue syndrome or irritable bowel syndrome.

Food poisoning can be extremely severe for young children in particular.

Not the First Outbreak

This isn't the first time we have heard reports of illness at this hotel; last year we supported over 100 people who fell ill with diarrhoea and vomiting during their stay at the Be Live Family Costa Los Gigantes hotel. It was confirmed that many of these holidaymakers had contracted cryptosporidium.

Experienced Holiday Illness Solicitors

Simpson Millar's Holiday Claims team have proven expertise in helping victims of holiday illness recover compensation. We are committed to helping our clients with claims for their ruined holiday and the suffering and financial loss caused by the illness.

If you have become ill during a stay at the Be Live Family Costa Los Gigantes or the Holiday Village Tenerife, our solicitors can help you.


To find out how we could help you please make a no-obligation enquiry or call freephone: 0808 129 3320.




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