Melanie Burden
Partner, Head of Employer's Liability - Serious Injury
For free legal advice call our Personal Injury Solicitors and we will help you. Ask if we can deal with your claim on a No Win, No Fee basis.
If you become ill when you’re on holiday abroad, it can spoil your holiday and lead to long-term health problems and affect your work life.
Hotels and tour operators have a duty of care to keep you safe on holiday. If they don’t, and you get sick, then you could claim compensation.
Our specialist Holiday Claims Solicitors and Lawyers have a strong track record of helping people get compensation after becoming ill on holiday. Get in touch today to see how we can help you.
People who go on all-inclusive holidays abroad can become ill because of poor food hygiene practices such as leaving food out too long or staff not following hand washing procedures properly. It may be possible to trace these illnesses back to the hotel or resort they’re staying in if they’re not eating elsewhere.
Every year we help people who have become ill on holiday with infections such as:
While the signs and symptoms of these will vary, common symptoms can include diarrhoea, stomach cramps and vomiting. In some cases, these illnesses can cause long-term, debilitating conditions such as irritable bowel syndrome or chronic fatigue syndrome.
It’s really important to get a diagnosis and the correct medical treatment as soon as possible.
We’re accredited by the Law Society for Personal Injury expertise, so you can be sure that your case is in the best hands and will be dealt with to the highest standard
Our Holiday Claims Solicitors are specialists, with some working previously in the travel industry. Our experts have the experience to give you the best legal advice
We’re the ‘Open Lawyers’. We’ll always talk to you in plain, straightforward language and keep you up to date throughout your claim
We mostly work on a No Win, No Fee basis, and also offer you a free, no obligation claims assessment
Our Holiday Illness Claims Solicitors will work hard to get you compensation for:
We understand that everyone’s experience will be different, and sometimes the effects of an illness won’t be noticeable straight away. We’ll factor in all your long-term needs when calculating your compensation.
Get a diagnosis and treatment from a medical professional as soon as possible. The sooner you get treatment, the sooner you’ll recover. Get a copy of the medical report if you can as this will support your claim if you decide to make one.
If you see anything that may have caused your illness, such as unhygienic food serving conditions, then it’s useful to gather evidence through photos and videos.
Write down details such as your symptoms, when the sickness began, what you ate and drank, and which restaurant in the hotel you ate in.
Tell the staff at the hotel or resort you’re staying at that you’re ill and what your symptoms are. If you booked your holiday through a tour operator, and you feel up to it, contact them and speak to a holiday representative.
To make a claim get in touch with us as soon as you can so we can get the claims process started quickly.
Simpson Millar5 starsExcellent company
Excellent company. Paul Rimmer of the Leeds branch, dealt with my case . He kept me fully informed at every step and was very pleasant and helpful in all communication. Very pleased with the outcome.
Shelley Harris
Simpson Millar5 starsI had an exceptional experience with…
I had an exceptional experience with Simpson Millar while handling my claim. Their communication was top-notch and the support provided throughout the lengthy process was outstanding. A special thank...
Someone who will not use Your Move again in life
Simpson Millar5 starsMr rattan has been amazing these last 4…
Mr rattan has been amazing these last 4 years and I would like to thank him very much for all his hard work.thank you j Braddock
Jackie
Simpson Millar5 starsQuick and keep you posted at all times…
Quick and keep you posted at all times on what’s going on
Mrs Lucy Newberry
Simpson Millar5 starsProfessional and attentive
Paul was very professional and gave good advice. Would highly recommend
Sharon catterall
Simpson Millar5 starsThe whole process was great to be…
The whole process was great to be honest, good communication and after 3 long years my claim has finally settled. Thanks Gary and the gang!
Miss Danielle Gladney
Simpson Millar5 starsHoliday accident
Raising a compensation claim was completely new territory for me however with the expert guidance of Simpson Miller and especially Gary Frith, the Holiday Claim Litigation Executive, the whole process...
G. Todd
One of our expert Holiday Illness Solicitors will assess your case. We’ll usually ask:
If you weren’t ill before the holiday and you answered ‘yes’ to the second and third questions, you may have a claim for compensation.
If we’re confident that you’ve got grounds for a claim, we’ll work to find out who is responsible for your sickness and put forward your claim. We’ll gather all the evidence, such as medical reports, so you have the strongest possible case.
We’ll look at the impact of your illness on your life to value your claim. For higher value claims or claims on behalf of children, we may need to instruct a Barrister to value the claim.
If you agree, we’ll make an offer to settle your claim to the other party.
Ideally, the hotel or tour operator responsible for your illness will accept liability (fault) so your claim may be settled out of Court. If they don’t, we can start Court proceedings if necessary. But don’t worry, we’ll be at your side the whole time.
Every case is different, so we can’t tell you exactly how long, but generally holiday illness claims take between 10 to 14 months if the responsible party agrees to settle. But if they don’t and the case goes to Court, it can take longer – sometimes up to 3 years.
We can usually deal with your claim on a No Win, No Fee basis. This means you only pay us legal fees if your claim is successful.
We can discuss other ways to pay for your claim if a No Win, No Fee Claim isn’t suitable. Just ask us to talk through the options.
The amount of compensation you could get will depend on how serious your illness was and the impact it’s had on your life.
To give you a rough idea, we’ve helped clients claim compensation ranging from £600 to £33,500 for food poisoning on holiday.
Your compensation can also include any income you’ve lost because of the illness, and any expenses such as medical fees and prescription charges.
If you booked your holiday through a tour operator, then they’re responsible for keeping you safe. If you’re ill because of poor food handling practices or hygiene at your hotel, then your tour operator is responsible.
But if you booked your hotel independently, then the hotel will be responsible. This can make things more difficult when trying to claim compensation. Ask us for advice if you’re not sure how you booked your holiday.
Fill in the form below to get in touch with one of our dedicated team members, or call our team today on: 0808 239 7911